Quality Assurance Lead

2 weeks ago


Greater Toronto Area, Canada Ghost Retail Inc. Full time

**Ghost Retail**

Are you looking for a career-defining role, at a company that’s redefining the future of e-commerce? If you love the process of collaborating, developing, and deploying modern user experiences to the web, let’s connect.

GhostRetail is a live video shopping platform purpose-built to deliver the complete in-store experience online. The GhostRetail Platform combines live streaming video & state-of-the-art e-commerce to create a brand new shopping experience.

Some of the world’s most innovative retailers are working with GhostRetail to augment their in-store and eCommerce sales with personalised live video co-shopping. With GhostRetail’s white-label platform, brands can use human connections to drive significant incremental revenue - increasing their online conversions, growing basket sizes and decreasing returns.

**Quality Assurance Lead**

Our team believes being first to market with quality is imperative. Reporting to the Head of

**What you’ll do**:

- You will be instrumental in building the QA department and will be a people manager supporting the career development of the QA team
- Create test plans and build a process that lets us ship to our customers as often as possible.
- You will be hands-on in testing in the early stages before transitioning into a more strategic and mentoring position. Don’t worry, you will still get your hands dirty
- Create an inclusive team culture and foster an atmosphere of collaboration
- Document and iterate on quality processes
- Drive our QA tools and workflows such as automation and A/B testing
- 7+ years of experience working in QA, or similar role
- Experience building and managing a QA team
- Previous experience supporting the career development of your team
- Knowledge and comfort working in an agile environment
- Experience formulating test plans and creating test strategies
- Experience building and working in an A/B production testing environment
- Uses metrics to build a continuously improving QA process

**Our commitment to Diversity and Inclusion**

We understand, accept, and value the differences between people of different backgrounds, genders, sexual orientations, ages, beliefs, and abilities. We aim to create an inclusive environment and encourage diverse individuals to apply.

Schedule:

- 8 hour shift



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