Quality Assurance Specialist

At SCI, our passionate employees are the reason we are Canada’s leading business to consumer supply chain partner. We empower our employees to shape our award-winning culture and help our hundreds of clients successfully fulfill their promises to their customers - chances are one of our 3000+ employees helped get your morning coffee to your doorstep, recycled your used printer toners, installed your community mailbox and more

In our growing company and industry, you will be seen and heard, develop as an individual, and make an impact every day. We’ll let you shine. Work with us and we’ll make you even better

**Reporting to the Manager Quality Assurance, in this role, you will**:

- Perform product inspections and releases based on customer requirements.
- Perform checks on labelling and packaging activities to ensure all work is performed in full compliance with GMP, SOPs and Client requirements.
- Actively participate in Internal Quality Audits, Client Audits, and 3rd Party Audits
- Maintain the premises requirements to GMP standards including reviewing pest control program, sanitation program, and other building requirements to ensure compliance.
- Create, update, and maintain procedures and any other documentation for assigned Quality Systems processes.
- Establish and maintain, trend, and report data/metrics for assigned Quality Systems processes.
- Conduct Gap analysis of new regulations and Client requirements
- Conduct GMP & Quality related trainings and maintain training records on site.
- Manage Mock Recalls for Healthcare sites.
- Support Client requests for compliance information required for their site Establishment Licenses, and or Audit requirements.
- Works closely with personnel from functional groups, including, but not limited to Operations, IT to provide guidance in managing quality activities related to their functional areas.
- Develop and manage Quality KPIs/dashboards.
- Other miscellaneous tasks as assigned.

**We are looking for a team member that has**:

- University/College education in sciences or related field
- Diploma from a Quality Assurance/Regulatory Affairs program would be an asset.
- 2-4 years of experience in Quality Assurance field
- Knowledge of GMP requirements and guidelines for Drug Products, Natural Health Products, Medical Devices, Food Products and Cosmetics.
- Must have strong teamwork and organizational skills.
- Excellent verbal and written communication skills
- Able to interact with peers, subordinate and senior personnel in multidisciplinary environment including engineering, facility operations, IT.
- Must be able to work under pressure to meet deadlines and changing priorities.
- Able to prioritize and decide appropriate course of actions.
- Lifting products of 50lbs+

**We want a team member that will shape SCI’s culture and value that we**:

- Look out for one another by putting the safety and well-being of each other first, always do what we say we’re going to do and treat everyone with honesty and respect.
- Bring thought leadership and constant value to our customers, think and act as a team and celebrate our wins and learnings every day.
- Have the courage to challenge the status quo, the desire to improve on yesterday and a focus on delivering customer solutions that make us and our clients even better.

**Working at SCI**:
At SCI, our employees are our greatest asset. We believe in taking care of our employee’s well-being both mentally and physically. We encourage them to think and plan strategically about their financial future. We also encourage our employees to keep learning. In addition to providing a competitive salary SCI also offers company paid extended Health and Dental Plans, Life Insurance, Retirement Plans, Employee Assistance Programs, and access to LinkedIn Learning**.**

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- quality assurance: 3 years (preferred)

Ability to Commute:

- Greater Toronto Area, ON (required)

Ability to Relocate:

- Greater Toronto Area, ON: Relocate before starting work (required)

Work Location: In person