Customer Service Center Associates
2 weeks ago
Job description
**Sales**:
**Customer Service Center Associates**:
Quebec
Simons Campus - E-commerce
Short time
**Do you love working with customers, providing exceptional service and working with new technology?**
The Customer Service Center Associates position is perfect for you. Simons offers stable jobs that suit your interests and skills.
The Customer Service Center team is a team of individuals who work closely together to provide their services to customers and enhance the online shopping experience. Team members answer questions about purchases, the status of online orders, merchandise, returns, as well as those related to the Les Simons loyalty program or the events and activities offered on our website.
Using different platforms, Customer Service Center Associates perform a multitude of tasks on a daily basis to provide the high-quality service our clients expect.
**Desired profile**:
- Ability to work in an IT-driven environment
- Possess excellent communication skills in both English and French, both orally and in writing, in order to respond to all clients across the country
- Meticulousness and good organizational skills
- Be an empathetic and friendly person
**Benefits**:
- Discount on your Simons purchases Training area with changing rooms and kinesiology services.
- Cafeteria service offering an extensive and affordable menu
- Telemedicine service and Employee and Family Assistance Program
- Group insurance plan and RRSP
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