IT System Administrator

1 week ago

Guelph, Canada Prosites Inc Full time

**Position Summary**:
The **IT Systems Administrator** is a hands-on technology operations role, that is primarily responsible for providing enterprise systems administration, with a focus on Identity and Access Management (IAM), as well as Productivity and Collaboration. This role provides end-user and endpoint support, as an integral part of the ‘IT End-User Experience’.

**Qualifications and Key Skills**:

- Achievement of the ‘MS-102: Microsoft 365 Administrator’ Certification preferred.
- 2+ years’ experience in a non-entry-level IT role, identifying, troubleshooting, and resolving technical problems, using critical thinking and analytical skills with or without supervision, required.
- 2+ years’ experience, providing some capacity of support to end-users on Microsoft Windows 10/11 endpoints, joined to Azure Active Directory with Autopilot Device OOBE Provisioning, required.
- Strong Previous Experience in the support of Apple MacOS endpoints in a Mobile Device Management (MDM) environment, with integration to Apple Business/School Manager, preferred.
- Experience with Microsoft Teams Voice Administration or Adobe Cloud Administration, highly desirable.
- Strong understanding of IT end-user and endpoint maintenance responsibilities, processes, and procedures.
- Existing knowledgebase documentation skills, with the ability to articulate knowledge to non-technical staff in both written and verbal communications.

**Responsibilities**:

- Triage, prioritize, escalate, and execute resolution on support requests and project tasks daily in an on-time fashion, while being organized, efficient and doing so in an expedited fashion.
- Provide ownership and regular status updates that meet SLA on all assigned service requests and project tasks, until request has been resolved.
- Review Network Monitoring Tool daily, looking for proactive maintenance opportunities.
- Utilize Endpoint Management Tool to maintain OS and software update compliance on all workstations/servers.
- Monitor Endpoint Protection Tool and perform updates or act as needed.
- Maintain the Software License Management Tool, with regular end-user license audits
- Provide credential administration through the Identity and Access Management Tool
- Monitor and Maintain Database Backup/Recovery Tool, escalating failures to Infrastructure, as needed.
- Create and maintain knowledgebase documentation, as well as standard operating procedures.
- Provide hands-on support as part of an ITIL service desk environment, including provisioning new workstations and peripherals, coordinating associated purchasing, and facilitating network/electrical additions with vendors.
- Participate in regular auditing of end-user access, service request status, and hardware inventory.

  • IT Systems Administrator

    6 days ago

    Guelph, Canada Halwell Dumfries Mutual Insurance Company Full time

    **_IT Systems Administrator_** **Who we are** Halwell Dumfries Mutual is a policyholder owned, financially secure, community-based Property & Casualty insurer; one of a group of Mutual companies forming a strong partnership across the province. We have been insuring the property assets of rural and urban policyholders in Guelph and surrounding area through a...

  • Systems Administrator

    7 days ago

    Guelph, Canada Ontario One Call Full time

    **Systems Administrator**: **Organizational Overview**: Ontario One Call (OOC) is a Public Safety Administrative Authority; protecting Ontario by enabling safe digging. At OOC, public safety is at the heart of everything we do. Since 2012, in Ontario, it's the law that any party planning to dig must contact OOC before they dig. OOC connects people planning...

  • System Administrator

    3 days ago

    Guelph, Canada Skyline Group of Companies Full time

    OverviewWe’re growing!! And looking for passionate, driven and energetic candidates to join our team for the position of System Administrator located in our Head Office in Guelph, Ontario.Job DescriptionAre you passionate about managing a broad range of IT related tasks and projects to reach a shared goal of profitable operation through increased...

  • IT System Administrator

    2 weeks ago

    Guelph, Canada Well.ca Inc Full time

    **Responsibilities**: - Responsible for the maintenance, configuration, and reliable operation of computer systems, network equipment and warehouse tools. - Work independently and with staff members and vendors to identify and solve hardware or software related issues. - Itemize issues and prioritizing tasks using a shared task tracking system - Maintain...

  • Systems Administrator

    1 week ago

    Guelph, Canada MSP OPERATIONAL CORP Full time

    Whether you’re looking for a career change in IT, you’re a business requiring IT support or IT staffing, let Groupe Access Powered by MSP Corp. be your next step to success. As one of the leading Cyber Security and information technology (IT) services firms in Canada, we have an assortment of services to offer our varied clientele, large or small. This...

  • IT System Administrator

    7 hours ago

    Guelph, Canada VON Canada Full time

    **Requisition Details**: Employment Status: Regular, Full Time (1.0 FTE) Number of Hours Bi-Weekly: 75 On Call: No Travel: Yes **Summary**: ***Key Responsibilities**: - Maintains the network infrastructure including all **servers, firewalls, switches,** and other equipment. - Upgrades network components as newer technology becomes available. - Back up...

  • Manager, Policy Administration System

    4 weeks ago

    Guelph, Canada Co-operators Full time

    Company: CGIC Department: P&C Business Operations Employment Type: Temporary Full-Time (12 months) Work Model: Hybrid Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and...

  • RQ08074:Systems Administrator/Operations Support Specialist

    3 days ago

    Guelph, Canada Rubicon Path Full time

    RQ08074:Systems Administrator/Operations Support Specialist Job Openings RQ08074:Systems Administrator/Operations Support Specialist About the job RQ08074:Systems Administrator/Operations Support Specialist Description The Operations Control Centre (OCC) team is responsible to monitor OPS Services and underlying infrastructure like mainframes, UNIX, Windows...

  • Systems Administrator

    3 days ago

    Guelph, Canada Skyline Group of Companies Full time

    A property management firm based in Guelph, Ontario is seeking a skilled System Administrator to manage their IT infrastructure. Responsibilities include maintaining servers, administering Office 365, and deploying Azure solutions. The ideal candidate has a strong background in Microsoft technologies, network configuration, and excellent problem-solving...

  • Systems Administrator

    24 hours ago

    Guelph, Canada Skyline Group of Companies Full time

    A property management firm based in Guelph, Ontario is seeking a skilled System Administrator to manage their IT infrastructure. Responsibilities include maintaining servers, administering Office 365, and deploying Azure solutions. The ideal candidate has a strong background in Microsoft technologies, network configuration, and excellent problem-solving...