Quality Assurance Lead

Begin an exciting journey with The Driving Force Group of Companies, which boast a vast network of over 30 diverse locations across the country. We are pioneers in the industry and are currently seeking a visionary Quality Insurance Lead to oversee our quality department. If you have a strong passion for quality, backed by practical expertise, and thrive in a fast-paced, innovative environment, get ready for an unparalleled opportunity Join us as we explore new horizons, establishing new standards of excellence that redefine the industry.
Why consider working with us?
- You are valued and supported with competitive pay and benefits, such as extended health coverage, dental benefits, and a personal spending account.
- We prioritize your team’s well being by offering various perks, including a 50% discount on rentals at any DRIVING FORCE location and a company matched savings and emergency funds program for your future security.
- We emphasize work-life balance, offering 3 weeks of accruable vacation, a flexible work arrangement, and wellness programs for personal and family focus.
- We are commitment to your growth with our inclusive and enjoyable company culture that allows career advancement through hands on training and opportunities for career progression within the organization.
- You will experience a vibrant and cooperative work atmosphere, along with the chance to collaborate with a forward-thinking team in the automotive sector.

**What you’ll do**:
Quality Management System (‘QMS’)
- Responsible for defining, designing, and facilitating TDFG’s Quality Management System (‘QMS’) through the development and maintenance of policies, procedures, and auditing requirements in accordance with ISO 9001:2015 standards.
- Responsible for all procedures writing, drafting and reviewing while employing sound technical writing abilities.
- Ensure that policies, procedures, and forms are documented, updated and maintained in accordance with the ISO 9001 standards.
- Maintain revision control of policies, procedures, work instructions, and forms.
- Establish standards for quality and adopt a document control procedure to approve, review and update all changes to critical documents.
- Provide a framework for document approval, updates, publication, and obsolescence.
- Ensure that policies, procedures, and processes are updated after any changes that impact business processes and ensure that training to new standards is completed.
- Review and understand operational business processes and translate these requirements into written standards and operating procedures.
- Develop and track monthly Quality metrics and statistics for the organization.
- Maintain a high level of understanding of company standards, policies, and guidelines.
- Lead, facilitate and document quarterly Quality Circles with operational stakeholders.
- Identify opportunities for improvement in current processes and develop effective solutions.
- Responsible for maintaining and updating quality compliance objectives; CARs. KPIs and other results on a regular and adhoc basis.
- Prepare reports and summaries and present to senior leadership and other stakeholders at multiple levels within the organization.

System Auditing and Compliance
- Lead, facilitate, schedule, and organize annual internal audit, location certifications, spot check audits and external ISO-9001 audits.
- Analyze audit findings, suggest actions to improve quality of products and services, and verify closure of action items.
- Routinely provide performance feedback, including individual and departmental trends, to team members, managers, and senior management to ensure compliance and minimize risk.
- Collect, analyze, log and summarize information on trends and CAR’s in Quality Management System and prepare CAR report on timely basis.
- Document, track and follow up on corrective action requests to support our corrective action program and continual improvement projects.
- Periodically review audit/inspection observations, deviations, and trends and modify the TDFG training program accordingly.
- Maintain ISO Auditor status and perform annual internal audits and support the coordination, execution and follow-up required for external audits.

**What you'll need**:

- Minimum 5+ years in a progressively responsible Quality Assurance role. Preference to those who have lead a function or department from QA standpoint.
- Strong understanding of ISO 9001 standards and certified auditor status.
- Strong technical writing abilities to create, edit and issue controlled documents.
- Ability to map and explain organizational relationships in every-day language.
- Attention to detail and ability to anticipate future needs and devise corrective action.
- Ability to get along with others and assert oneself with diplomacy and sound judgment.
- Excellent grammar, spelling and business writing skills.
- Problem-solving: an aptitude for analyzing situations and formulating solutions