Assistant Program Coordinator

**Tasks and Responsibilities**:
An Assistant Program Coordinator within a Business Improvement Area (BIA) plays a vital role in supporting the Executive Director and other team members to deliver programs, events, and projects that strengthen and promote the local business district. This position contributes to community and economic development by coordinating initiatives, supporting marketing and communications, maintaining strong relationships with business members, and providing essential administrative support. Through effective organization, stakeholder engagement, and data-driven reporting, the Assistant Program Coordinator helps ensure the BIA achieves its mission of fostering a thriving, vibrant business community.

**Education**
- Diploma or degree in project management, community development, event planning, communications, or a related field (or equivalent experience)

**Experience**
- 1-2 years of experience in program or event coordination, community development, or working for a non-profit organization
- Experience working or volunteering with community events, public engagement, or member services is a strong asset

**Skills**
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency with standard office software (Microsoft Office Suite, Google Workspace)
- Familiarity with social media platforms, graphic design tools (e.g., Canva) and basic website design (WordPress) is an asset

**Interpersonal**
- Ability to work collaboratively with diverse community and business stakeholders
- Strong customer service skills and relationship-building abilities
- Comfort with public speaking and community engagement

**Other Assets**
- Knowledge of local economic development or the role of BIAs
- Experience budget tracking and or with grant writing is an asset
- Flexibility to work evenings/weekends for special events as required
- A valid driver’s license may be required depending on the BIA

**Program & Event Coordination**
- Supporting the planning, scheduling, and execution of events (e.g., festivals, street fairs, business workshops)
- Coordinating logistics like permits, bookings, volunteers, and vendors
- Tracking timelines to keep everything on schedule

**Marketing & Communications**
- Managing social media accounts (ie. Facebook, Instagram, LinkedIn, etc)
- Creating or helping create promotional materials (posters, newsletters, social media posts)
- Responding to community or business inquiries

**Member Support**
- Serving as a point of contact for local businesses
- Maintaining membership databases
- Providing information or support to help businesses benefit from BIA initiatives

**Administrative Support**
- Scheduling meetings and preparing agendas
- Filing, organizing, and maintaining records

**Community & Stakeholder Engagement**
- Building relationships with local businesses, residents, and community partners
- Gathering feedback from members about their needs and concerns
- Liaising with city staff or community groups

**Data & Reporting**
- Collecting and analyzing data to measure program results
- Preparing reports for the BIA board or city
- Monitoring progress toward strategic goals

An Assistant Program Coordinator is the **hands-on organizer** who keeps BIA initiatives moving smoothly, supports communications, and makes sure business members are well served.

Pay: $40,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 2025-07-14
Expected start date: 2025-08-04