Sales Assistant

3 days ago

Langley, Canada Panefri North America Enterprises Inc Full time

**About Us**: Panefri North America Enterprises Inc. is a leading manufacturer and supplier of high-quality edge banding. We provide our clients with innovative solutions and exceptional service. As our team grows, we are looking for a motivated and detail-oriented Sales Assistant to support our dynamic sales team.

**Key Responsibilities**:

- Accurately enter and manage order data and customer information in the sales management system.
- Coordinate with the production team to manage and adjust lead times.
- Arrange product shipments, including scheduling pickups with courier companies.
- Create and issue invoices and other related documents.
- Arrange and dispatch product samples to current and prospective clients.
- Provide general administrative support to sales representatives to ensure the smooth operation of the department.

**Required Skills and Qualifications**:

- Diploma or degree from a post-secondary institution, or an equivalent combination of education and experience.
- More than 3 years of experience in customer service or a related administrative role.
- Fluency in English (both written and spoken) is mandatory.
- Customer focused with excellent communication and interpersonal skills.
- Strong organizational, multitasking, and time management skills with high attention to detail.
- A proactive team player with a positive and professional attitude.
- Proficient in Microsoft Office 365 (Excel, Word, Outlook, Exchange).
- Experience with ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), QuickBooks. Fishbowl ERP knowledge is a plus
- Occasionally required to lift sample boxes (approx. 28 lbs)
- Valid Canadian driver's license.

**Preferred Qualifications**:

- Experience or a strong interest in the woodworking, interior design industry.
- A strong eye for color and an interest in interior design trends.
- Japanese communication ability is an asset.
- Interest in digital tools (social media, blogs).

Pay: From $19.25 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Life insurance
- On-site parking

Work Location: In person

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