Order Administrator

5 days ago

Victoria, Canada Charter Telecom Full time

**Position Title**:
Order Administrator

**About Charter**:
If you are looking to be an integral part of a vibrant, success-based environment with the core values of empowerment, flexibility, agility, innovation, high knowledge based, life balanced, and high ethics deeply embedded into the everyday culture then Charter is a place for you to look. We are a high energy business focused team, providing the highest possible customer experience, with best-in-class engineering support.

We are looking to add a driven, detail-oriented **Order Administrator** to our team.

**Key responsibilities will include, but are not limited to**:

- All aspects of order management, including processing customer orders, creating purchase orders. placing orders with suppliers, and creating and sending customer invoices
- Coordinating with multiple teams for invoicing details
- Sourcing products and services via established supply channels for customer orders and internal purchases
- Updating of order details daily (SharePoint, Excel, Order Management Database)
- Work with the sales teams to help accomplish various other daily administrative tasks
- Working closely with vendors to resolve purchase related issues
- Communicating order details with Charter's logistics team
- Ensuring accuracy of data throughout all processes
- Maintaining accurate database records
- Recognizing discrepancies and working with related parties to resolve them
- Working closely with multiple departments, customers, and suppliers
- Various other related duties or projects as required

**Required Qualifications**:

- Post-secondary education or equivalent experience
- Proven accurate data entry, attention to detail, and organizational skills
- Demonstrated excellent communication skills (written & verbal)
- Strong team player
- High level of commitment to customer service excellence
- Highly organized (with both data, and high volumes of communication with Outlook)
- Computer skills; able to quickly learn programs and adapt as needed
- Sound knowledge of MS Office (Outlook, Excel, Word, SharePoint is a bonus)
- Familiarity with databases is a bonus

**Working Conditions**:

- Full-time
- Comprehensive benefits package with profit sharing
- Location: Victoria, in-office

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