Public Services Clerk

Applications are invited for the position of Public Services Clerk at Thorold Public Library. Reporting to the Chief Librarian, the incumbentperforms all duties, procedures and policies related to Circulation services.

**Duties and Responsibilities**:

- Perform all duties related to the Circulation services, including check out and check in of library materials and assessing appropriate fines, where applicable
- Prepare and submit delinquent accounts for collection agency action and monitors progress
- Input data and operation of Integrated Library System
- Shelf read, shelve and shift materials
- Process and mend library materials
- Add holdings as required
- Performs all duties related to interlibrary loan procedures
- Maintain DVD collection
- Answer general inquiries and reference questions from the public
- Perform all duties and procedures associated with Children’s and Information services as required
- Perform clerical functions such as keyboarding, photocopying and filing
- Assessing all situations in dealing with the public
- Assist in receiving, unpacking and sorting of library materials and deliveries
- Assist with training new pages and Public Services Assistants in circulation procedures
- Responsible for maintaining the privacy of personal information and borrowing record of patrons in accordance with privacy legislation
- Perform all library opening and closing procedures for the Service Desk including locking and unlocking public entrance doors.
- Other duties as assigned

Equipment used includes computer, photocopier, Automated Library System, calculator, laminator, DVD cleaner buffer.

**Supervises or Directs**:
Supervisory responsibility is not normally part of the job requirements, but occasionally work procedures or methods may have to be explained to new or inexperienced employees.

**Education/Experience**:
Minimum two (2) years Community College diploma from a certified library technician program along with a minimum of (6) six months experience in library operations or equivalent. Accurate keyboarding skills of approximately 40 w.p.m.

**Conditions of Employment**:
Required to work under general supervision in a public environment involving some periods of visual and mental concentration with frequent interruptions. Good verbal and written communication skills required. Knowledge of numerical and alphabetical filing systems. Must be able to communicate effectively with the public. Must have a valid driver’s license and vehicle.

**Job Location**:
Thorold Public Library

14 Ormond Street North, Thorold

**Rate of Pay**:
$27.26 (Band 5) (2024 Rate)

**Hours of Work**:
35 hours per week: includes 2 evenings per week, and alternate Saturdays

**Classification**:
Union

**Expected Commencement**:
October 6, 2025

**Posting Date**:
Tuesday, August 12, 2025

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the Library will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform the Chief Librarian of the nature of any accommodation(s) that you may require.

Information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for employment assessment purposes.

**Job Types**: Full-time, Permanent

Pay: $27.26 per hour

Expected hours: 35 per week

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Vision care

Work Location: In person