Inside Sales

2 weeks ago

Markham, Canada Ucan Fastening Products Full time

**Company Overview**

UCAN Fastening Products is a leading supplier of innovative and high-quality fastening solutions for the construction and industrial markets across North America. We pride ourselves on delivering exceptional customer service, dependable inventory, and technical expertise. Join our team and help support our continued growth and success.

**Summary**

**Responsibilities**
- Identify and qualify potential leads through various channels including online research, networking, and referrals.
- Collaborate with the sales team to develop effective strategies for lead conversion.
- Maintain accurate records of lead interactions in Salesforce or similar CRM systems.
- Conduct market research to identify trends and opportunities for business growth.
- Assist in developing marketing materials that effectively communicate our value proposition.

**Requirements**:

- **Lead Generation**:

- Assist in maintaining pricing lists, promotional documents, and distributor data.
- Assist in the tracking of sales team expenses
- Support customer service in processing sales orders and input customer information accurately in the system as needed
- Qualify incoming inquiries and assess potential fit for UCAN products.
- Maintain and grow a database of prospects using CRM tools (e.g., customer data, lead status, next steps)).
- **Sales Support**:

- Coordinate introductory calls and meetings for the outside sales team.
- Provide product information, pricing, and support to potential clients.
- Assist in preparing quotes, proposals, and sales documentation.
- **Customer Relationship Management**:

- Maintain regular communication with prospects and customers.
- Build rapport and trust with decision-makers and influencers.
- Track interactions and feedback in CRM to ensure proper follow-up and pipeline health.
- **Market Intelligence**:

- Monitor industry trends, construction projects, and competitor activity.
- Provide insights to the sales and marketing teams to support strategy development.
- **Sales Administration**:

- Assist in maintaining pricing lists, promotional documents, and distributor data.
- Assist in the tracking of sales team expenses
- Support customer service in processing sales orders and input customer information accurately in the system as needed

**Qualifications**:

- Proven experience in inside sales, telemarketing, or lead generation (preferably in the construction or industrial products sector).
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build rapport quickly.
- Proficiency with CRM software (HubSpot) and Microsoft Office Suite.
- Highly organized and self-motivated, with strong attention to detail.
- Knowledge of fastening products or construction industry is a strong asset.
- Bilingual (English/French) is a plus.

Pay: $45,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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