Product Manager, Global Business Payments, Us

Requisition ID: 145945 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Product Manager, Global Business Payments, US Deposit Products - Toronto, ON** **Purpose** Contributes to the overall success of Global Business Payments in North America ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **Is this role right for you?** - Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge - Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions - Champions a high-performance environment and contributes to an inclusive work environment - Responsible for managing Global Business Payment’s US-based deposit product portfolio to drive revenue, growth and customer satisfaction by: - Collaborating with Operations, Technology, Sales, Pricing, AML, Legal, Risk and Compliance teams to articulate the product vision, including the customer impacts, business/stakeholder value, system dependencies and technological processes - Ensuring products are performing as expected and resolving issues that arise in a timely manner with updates to partners and escalations to management as required - Owning the end-to-end product roadmap and ensuring accountable stakeholders are operating to the agreed responsibilities - Determining where product gaps may exist with respect to customer needs, competitive offerings, and trends - Understanding the voice of the customer and front-line staff to improve product quality - Overseeing product marketing and communications for customers and staff - Review financials, key performance indicators, and trends for: - Determining key product opportunities and resolving issues - Owning the P&L of the product and recommending business opportunities based on data - Working with pricing teams, partners, and operations teams to drive revenues and improve efficiencies - Maintaining a high-quality market intelligence program including the competitive landscape, customer needs, and external stakeholder management - Validating special pricing requests and RFP opportunities - Relationship / Stakeholder / Vendor Management: - Managing partner, business line, sales and vendor relationships for the portfolio - Strategic engagement and influencing of stakeholders to manage prioritization and change delivery - Preparing timely status updates, reports, and presentations to executives and partners - Keeping projects moving with a sense of urgency by actively participating in the project team, sprint reviews, and driving milestones - Operating with curiosity to challenge the status quo to improve the product P&L - Effectively communicating product updates to sales and partner teams - Managing communications and sales collateral for customers and staff **Do you have the skills that will enable you to succeed in this role?** We'd love to work with you if you have: - University Degree in business/commerce, or relevant industry and functional experience (MBA an asset) - 2+ years of business banking or cash management experience in product management or sales - Knowledge of US-based deposit products, industry trends and practices, policies and procedures an asset Skilled in analyzing data, identifying trends and formulating strategic/tactical insights - Understanding of financials with prior P&L management experience an asset - Experience developing presentations, strategic plans, business cases and working in cross-functional teams to achieve business goals Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.