Workbc Partner Relations Coordinator

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

**JOIN OUR TEAM**

We are looking for a motivated WorkBC Partner Relations Coordinator to join our Boundary Headquarters and Surrey team

**SUMMARY**

The **WorkBC** Partner Relations Coordinator** **is responsible for supporting the development, implementation and administration of MOSAIC’s relationship with service providers for the delivery of WorkBC services.

**POSITION FUNCTION**:
DUTIES may include:
1. Accountability/Oversight
- Be familiar with MOSAIC’S vision, mission, values, strategic plan, and integrated client service delivery approach, program and/or project proposals and contracts, and your role in achieving the goals and contractual outcomes of the department.

2. Coordination
- Overall coordination and planning between MOSAIC services and WorkBC Centres where MOSAIC is a subcontractor.
- Ensure delivery of MOSAIC services are consistent and Professional.
- Ensure collection and preparation of program, project, or service information in a format suitable for submission to senior management.

3. Human Resources
- Supervise and support the work of team members who work at a WorkBC centre where MOSAIC is a subcontractor.
- Support the recruitment of team members who work at WorkBC centres where MOSAIC is a subcontractor.
- Ensure completion of performance evaluations and review and update of job descriptions for team members annually.
- Facilitate professional development for team members.
- Ensure implementation of MOSAIC’s policies and Procedures.

4. Financial Management
- Assist the Director and/or Senior Managers to prepare overall team budget and contract budgets.
- Ensure invoices are sent to contracting organizations by Finance as needed (monthly).
- Monitor contract budgets, cash flows, variances, financial statements, reports, and expense records.
- Assist the Director in providing financial information on request and during financials audits and monitors.

5. Community/Partner Relations
- With the Director and/or Senior Managers, identify and support opportunities to work in partnership with community organizations and stakeholders to support WorkBC Centre service delivery.
- Attend consultations, meetings, and conferences.
- Promote MOSAIC through participation in community committees, task forces, and inter‐agency networks.

6. Reporting
- Ensure timely, accurate completion of reports.
- Regularly inform the Director on the progress of contractual outputs and
- Compile reports and service statistics for the Director on emerging issues and community trends, developments, and client and funder‐related feedback.

7. Other duties, as assigned by the supervisor

**QUALIFICATIONS**:
Knowledge

Employment services, case management, financial and human resources management, familiarity with organizational policies, procedures and standards.

Education/Certifications

Post-secondary degree in a relevant field or equivalent experience.

Skills/Abilities

Able to work independently and with a team.

Supervisory and leadership skills

Customer service

Communication (public speaking, presentation) skills

Interpersonal skills

MS Office suite, publishing software, database software Organized and able to set priorities and meet deadlines Problem-solving skills.

Project management

Tactful, discrete, diplomatic, patient, flexible

Experience

3 to 4 years of experience working in employment services; experience in project, human reso