Ecommerce Sales Manager

3 days ago

Brampton, Canada Coca-Cola Canada Bottling Limited Full time

Work Location - Brampton (Hybrid)

Employee Type - Regular Employee FT Salaried

**About This Opportunity**:
myCoke is the digital customer solution for placing orders, tool accessibility and live chat support. The myCoke platform is the customers personal assistant 24/7 - easy and convenient online sales, and service capabilities - anywhere anytime, on any device. Leveraging digital capabilities assists our Field Sales Team by reducing ordering time to increase selling time.

**Responsibilities**:

- Develop and execute the myCoke strategy across Canada to accelerate registration and sales
- Lead the myCoke Team of 3 to plan and support all initiatives
- Drive myCoke adoption for Local, Regional and National Accounts, in collaboration with General Managers, Account Executives, DSMs, and Field Sales teams
- Actively participate in North American Operating Unit (NAOU) routines
- Monitor incident escalations to determine prioritization, and reduction
- Oversee marketing initiatives - banners and messaging
- Oversee customer communications - newsletters, notifications, alerts, holiday schedule etc.
- Create and deliver presentations to engage departments and highlight key messaging -trending/target updates, enhancements, features, incentives, etc.
- Manage annual budget elements within the NAOU Service Level package
- Extract, analyze and communicate data trends
- Assist with securing metrics and reporting processes
- Communicate key directives with co-contributing departments
- Manage all projects related to myCoke as a trusted advisor
- You will adopt our mandate - Everyone is seen, heard and feels like they belong

**Qualifications**:

- Bachelor’s degree; degree in eCommerce, or Marketing with a concentration on eCommerce is an asset
- 4 years of eCommerce experience
- Proven experience in delivering best customer experience practices
- Proven background to include analyzing performance and revenue data
- Excellent presentation skills
- Strong negotiation and influencing skills
- Experienced in leading a team

**About Us**:
**Proudly Canadian and Independently Owned, we are Coke Canada Bottling**

Coke Canada Bottling is Canada's premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centres, and five production facilities nationwide.

We have a 120-year heritage of manufacturing, marketing, selling, and distributing the major branded ready-to-drink products Canadians love.

We pride ourselves on building diverse and sustainable relationships with our customers, consumers, stakeholders, and communities through our shared values: lead with an entrepreneurial mindset, collaboration, integrity, accountability, quality and safety.

Our brands include: Coca-Cola®, Diet Coke®, Coca-Cola® Zero Sugar, Coca-Cola Life, Sprite®, Fanta®, Barq's®, NESTEA®, POWERADE®, Minute Maid®, DASANI® and vitaminwater®; and our partner brands: Canada Dry®, Monster Energy®, and A&W®.

**Important**:
All offers of employment at Coca-Cola Canada Bottling Limited (“Coke Canada Bottling”) are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal clearance, employment verification, education verification and drivers abstract review. Please advise the Talent Acquisition team if you have any questions or concerns in regards to this once you are contacted for further consideration.

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