Back Counter Parts Person

1 week ago


Edmonton, Canada Wolfe GMC Buick (Western GMC Buick) Full time

As a _Parts Technician_ you will effectively and efficiently provide parts solutions for front and back counter sales as well as phone support. Additionally, ensure the dealership inventory is maintained.

RESPONSIBILITIES:

- Assists all customers (retail, internal and shop) in selecting required parts in a friendly, professional and efficient manner.
- Answers phone calls, providing price quotes and other information.
- Reviews shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Pulls and fills orders from stock.
- Maintains inventory as required.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the shop when all parts have arrived and when they will be delivered.
- Pulls orders for shop, making sure all parts are tagged with a job number.
- Follows up on back-ordered parts.
- Makes sure all internal requests for parts are billed on service repair order.
- Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
- Keeps front and rear counter areas clean and uncluttered.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Maintains professional appearance.
- Other tasks as assigned.

EXPERIENCE:

- Ideally 2 to 3 years experience in a similar role at a GM dealership

QUALIFICATIONS:

- Journey Parts Technician or pursuing designation.
- Or alternatively a combination of the completion of a one-year Parts Management Technician Certificate Program and to 3 to 5 years experience in a similar role

**Job Types**: Full-time, Permanent

**Salary**: $25.00-$28.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Store discount

Schedule:

- 8 hour shift

Work Location: One location



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