Front Desk Agent

14 hours ago

Bedford, Canada Stardust Motel Bedford Full time

**Job Overview**

**Responsibilities**
- Greet and welcome guests upon arrival with a warm and friendly demeanor.
- Manage check-in and check-out procedures efficiently, ensuring a smooth experience for all guests.
- Handle guest inquiries and provide information about hotel services, local attractions, and amenities.
- Operate multi-line phone systems to manage incoming calls and assist guests with reservations or requests.
- Maintain accurate records of guest information and transactions in the hotel management system.
- Address any guest complaints or issues promptly and professionally to ensure satisfaction.
- Collaborate with housekeeping and maintenance teams to ensure room readiness and address any guest needs.
- Uphold hotel policies and procedures while maintaining a high level of professionalism.
- Process payments and manage cash transactions securely.
- Cleaning and laundry duties as required.

**Skills**
- Excellent customer service skills with a focus on guest satisfaction.
- Strong phone etiquette to handle multi-line phone systems effectively.
- Previous experience in front desk operations or hotel environments is preferred.
- Bilingual or multilingual capabilities are highly desirable for effective communication with diverse guests.
- Knowledge of hospitality best practices and guest services is an asset.
- Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
- Strong interpersonal skills with the ability to build rapport with guests and team members alike. Join us as we create memorable experiences for our guests through exceptional service

**Job Types**: Part-time, Permanent

Pay: From $17.00 per hour

Expected hours: 16 - 24 per week

Work Location: In person

  • Front Desk Agent

    2 weeks ago

    Bedford, Canada Stardust Motel Bedford Full time

    **Job description** Front Desk Duties: - Registering, cancelling and changing room reservation requests - Investigating and resolving customer complaints or questions - Answering telephone calls - Maintaining an inventory of reservations, vacancies, and room assignments - Perform light housekeeping, laundry and cleaning duties - Balance cash and completing...

  • Front Desk Agent

    4 days ago

    Bedford, Canada Stardust Motel Bedford Full time

    **Front Desk Operations** - Greet and check-in/check-out guests - Process reservations, cancellations, and modifications - Handle room assignments and key distribution - Serve as the primary contact for guest questions, concerns, and special requests - Provide information about Motel amenities, local attractions, transportation, and dining options - Liaise...

  • Front Desk Agent

    2 weeks ago

    Bedford, Canada Stardust Motel Bedford Full time

    **Job Summary** **Duties** - Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression. - Manage check-in and check-out processes efficiently, utilizing multi-line phone systems to assist guests promptly. - Provide information about hotel services, local attractions, and answer any inquiries guests may have regarding...

  • Front Desk Agent

    13 hours ago

    Bedford, NS BA B, Canada Stardust Motel Timberlea Full time

    Front Desk OperationsGreet and check-in/check-out guestsProcess reservations, cancellations, and modificationsHandle room assignments and key distributionServe as the primary contact for guest questions, concerns, and special requestsProvide information about Motel amenities, local attractions, transportation, and dining optionsLiaise with housekeeping and...

  • Front Desk Clerk

    2 weeks ago

    Bedford, Canada Stardust Motel Bedford Full time

    **Front Desk Operations** - Greet and check-in/check-out guests. - Process reservations, cancellations, and modifications. - Handle room assignments and key distribution. - Serve as the primary contact for guest questions, concerns, and special requests. - Provide information about Motel amenities, local attractions, transportation, and dining options. -...

  • Front Desk Agent

    2 weeks ago

    Bedford, Canada Stardust Motel Bedford Full time

    **Job description** Front Desk Duties: - Registering, cancelling and changing room reservation requests - Investigating and resolving customer complaints or questions - Answering telephone calls - Maintaining an inventory of reservations, vacancies, and room assignments - Perform light housekeeping, laundry and cleaning duties - Balance cash and completing...

  • Front Desk Agent

    2 weeks ago

    Bedford, Canada Stardust Motel Bedford Full time

    **Job description** Front Desk Duties: - Registering, cancelling and changing room reservation requests - Investigating and resolving customer complaints or questions - Answering telephone calls - Maintaining an inventory of reservations, vacancies, and room assignments - Perform light housekeeping, laundry and cleaning duties - Balance cash and completing...

  • Front Desk Agent

    6 days ago

    Bedford, Canada Stardust Motel Bedford Full time

    **Job description** Front Desk Duties: - Registering, cancelling and changing room reservation requests - Investigating and resolving customer complaints or questions - Answering telephone calls - Maintaining an inventory of reservations, vacancies, and room assignments - Perform light housekeeping, laundry and cleaning duties - Balance cash and completing...

  • Front Desk Agent

    7 days ago

    Bedford, Canada Stardust Motel Bedford Full time

    **Job description** Front Desk Duties: - Registering, cancelling and changing room reservation requests - Investigating and resolving customer complaints or questions - Answering telephone calls - Maintaining an inventory of reservations, vacancies, and room assignments - Perform light housekeeping, laundry and cleaning duties - Balance cash and completing...

  • Front Desk Receptionist

    1 week ago

    Bedford, Canada Atlantic Tennis Centre Full time

    Front Desk Receptionist **Duties**: - Greet and welcome visitors in a professional and friendly manner - Answer phone calls and direct them to the appropriate person or department - Provide information to callers and visitors regarding our services - Perform data entry tasks accurately and efficiently - Assist with clerical tasks such as printing,...