Restaurant General Manager

2 weeks ago

Whitby, Canada Butchie's Restaurant Full time

Owned by Food Network Personality Chef Andrea Nicholson, “Butchie's” (named after her Dad) was born out of passion for food and dreaming big. Butchie's serves up damn tasty smoked meats, fried chicken, sustainable seafood, seasonal sides, home made pie, ice cream and craft beer. Butchie’s is Located in Whitby, on over 1.5 acres of conserved green space.

The General Manager is an integral part of the overall success of Butchie’s including; the Patio, the Backyard, Takeout, and dine-in experience. The GM will direct, coordinate and plan the organization of all food and beverage while working alongside the Kitchen team to ensure quality of service and food.

**Qualifications**:
PRIMARY DUTIES & RESPONSIBILITIES
- Achieving the highest service standards and exceeding a high guest expectation daily
- In conjunction with the FOH/BOH management teams, accomplish human resources objectives by recruiting, selecting, orienting, assigning scheduling, and reviewing
- Effectively enforce company policies and procedures
- Achieve operational objectives of all outlets by preparing and completing action plans, implementing productivity, quality and standards of service
- Resolve associate and/or guest conflict through service recovery and implement change when necessary
- Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste
- Estimate food and beverage consumption and place orders with suppliers
- Maintain budget and employee records
- Prepare payroll and monitor records
- Avoid legal challenges by following all company and government legislations
- Arrange for maintenance and repair of malfunctioned equipment
- Develop managers and employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation
- Create an engaging and energetic environment where all associates work as a team
- Generate growth and restaurant sales through marketing initiatives
- Regularly conduct P&L reviews to analyze financial metrics

**Qualifications**:

- A minimum of 5 years progressive management experience within the hospitality industry
- Experience in a similar environment
- Self starter, flexible, and able to work independently
- Ability to multi-task, and change priorities constantly as needed in a fast paced environment
- Ability to conduct written and verbal performance reviews
- Strong business acumen
- Must possess excellent verbal and written communication skills
- Exceptional organizational skills
- Post-secondary Degree/Diploma in Hospitality Management, Food and Beverage Management and/or equivalent an asset

Additional Information

**Seniority Level**

Mid-Senior level

**Industry**
- Restaurants
- Food & Beverages
- Hospitality

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- On-site parking
- Store discount
- Wellness program

**Experience**:

- Hospitality: 5 years (preferred)

Licence/Certification:

- Food Handler Certification (preferred)
- Smart Serve (preferred)

Work Location: In person

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