User Support Technician

**Purpose of the Role** The User Support Technician manages hardware troubleshooting and leads clients through support processes, and in turn develops strong customer relationships over time. The User Support Technician also ensures client delight by executing fulfillment & set-up of Switchboard hardware. **Responsibilities** - Consistently deliver...

Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...

Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

**Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a...

Education: College/CEGEP - Experience: Experience an asset - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training...

Education: College/CEGEP - Experience: Experience an asset **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...

About DP World We are a leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer...

Navitas is seeking to employ an **IT Support Technician** to join our North American team in Burnaby, BC, Canada. This role will initially be eligible for a hybrid work schedule (3 days in-office, 2 days remote). Future work arrangements may be altered to meet business needs. The IT Support Technician is responsible to provide high quality customer service...

**ROLE**:End-User Support Specialist **REPORTS TO**: IT Operations Manager **LOCATION**: Burnaby We are looking for an **End User Support Specialist** to join our IT Team! Our End User Support Specialist is responsible for all technology aspects at the end-user level, including laptops, mobile devices, printers, office, and business systems, end-user...