Operations Coordinator, Service Parts

**Job Title**
- Operations Coordinator, Service Parts

**Vacancy No**
- VN6729

**Work Location**
- Richmond Hill, ON

**Base Pay Range**
- To be discussed during the recruitment process

**Job Details**

**Position**:
**Service Parts Coordinator, Operations**:
**Location**:

Richmond Hill ON

**About Compugen**

Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.

**Responsibilities**
- To Support Receiving in the daily operation.
- To Receive all parts from courier, separate and receive in JDE system within time frame.
- To perform various tasks to help the receiving to ensure that business operation is smooth and successful.
- To maintain the overall vision of Administration of Reverse Logistics include.
- (1) receiving, reconciliation and shipment of all vendor/ returns.
- (2) coordinating return parts to vendors; accurately track all processes to ensure minimum shrink.
- (3) Assisting supervisor of all processes in the Reverse Logistics and B2B Operations.
- (4) ensuring 100% accuracy in all processes.
- (5) reviewing and filing all documentation pertaining to the Reverse Logistics.

To work closely with Procurement team to from vendor & activities familiar to reverse logistics area.
- Review daily Service parts Report on Powe bi to receive open Purchase order in timely manner.
- Solve problems as issues arrive, working with the Procurement, Client relations team to resolve in timely manner.
- Build strong relationships with internal and external customers through communication.
- Staff is responsible to follow ISO procedures outlined in Compugen Quality Management System.
- Other projects as assigned.

**Qualification**
- 2 years of experience in Warehouse environment Or Reverse Logistics.
- Computer literacy and strong knowledge of Microsoft Office especially Excel.
- Ability to analyze, plan, organize and prioritize workload effectively.
- Experience to drive fork lift/ Cherry picker will be an asset.
- Data driven individual with strong analytical skills.
- Ability to work with tight timelines.
- Ability to lift merchandise weighing 40-50 Ibs.
- Working knowledge of JDE will be an asset.
- Flexibility to adjust to other shifts occasionally, between the hours of 8 AM to 8 PM.

**What you’ll love about us**:
Every day, over 1500 dedicated employees across Canada focus on providing exceptional customer service and support experiences to private and public sector organizations. Since 1981, the Compugen team has developed a strong reputation with market-leading vendors and customers, for creating, implementing and supporting innovative IT solutions that delight thousands of customers.

Most importantly, we love to work hard, and we love to have fun. We’re in it to win it. #LI-RB1

**Equity Statement**
- Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs_