Capital Specialist

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Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We're looking for a Capital Specialist to join our global Capital team. You'll be responsible for all aspects of underwriting, boarding, and risk, you will be the primary point of contact for merchants throughout the entire Capital lifecycle. From eligibility through funding and repayment, you will support merchants throughout each step of the process. You will be a critical contributor to a fast-growing team and program, working to grow a mission-critical Lightspeed program.

**What you'll be doing**:

- Review and analyze new, pending merchants' credit and business reports to assess potential future liability
- Perform daily risk analysis and manage outreach with at-risk merchants
- Partner with Legal and Finance teams to manage risk escalations and collections
- Advocate for the Lightspeed Capital program, within the organization as well as to our customers
- Help merchants to understand the Lightspeed Capital program, benefits, process, and requirements

**What you bring to the team**:

- You'll be joining a small global team who play a crucial role in growing a mission-critical Lightspeed program._
- 2 years of experience in SaaS or payments industry, as a customer service specialist, or operating as an Underwriter or Risk Analyst
- Lightspeed is a rapidly growing and changing company. You must be excited about new challenges and be able to embrace change
- Enthusiastic and analytical person that enjoys investigation and problem-solving
- A customer service mindset. You genuinely care about your customers and helping them grow their business
- Outstanding written, verbal and interpersonal communication skills
- Strong organization, efficient with attention to detail
- A positive, can-do attitude
- You're able to work independently and manage your time well

What's in it for you?

Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

- Lightspeed equity incentive plan (RSUs) - we are all owners
- Lightspeed PX (People Experience) - choose where you work
- Unlimited paid time off policy (FPTO)
- Immediate access to health insurance
- Employer RRSP/401k contribution
- Paid parental leave top-up program
- Access to virtual healthcare services via app
- Access to virtual mental health services via app
- Health and wellness credit of $500 per year
- Laptop and other IT equipment provided
- Employee referral program
- LinkedIn Learning license
- Paid volunteer day
- Transit benefit (certain locations apply)

**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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