Assistant Manager

4 days ago

Saskatoon, Canada Golf Traders Full time

**We fit your game and your budget**

**The Golf Traders experience starts with you.**

We’re a growing company looking to open our 4th store in March and PGA professionals play an essential role in our business plan At Golf Traders, we love sharing our passion for golf and the role that proper equipment can play in making the game for fun for all. Our goal is to make high quality equipment affordable and accessible to all As part of our team, you’ll join a group of like-minded colleagues all with the goal of helping each of our customers find the clubs that fit their game and their budget.

**Assistant Manager - Golf Traders Saskatoon**

The Assistant Manager works closely with the General Manager by managing all functions in the store and maximizing the net profit of their location. This is accomplished through ensuring excellent customer service, maximizing sales, expense and cost management, store presentation, and loss prevention. It is essential that you’re have a passion for the game and specifically for the equipment side of the game. It will be part of your role to drive the growth of the Saskatoon store and the development of the staff that you’re working with.

**What you’ll do**:
**Customer Service**
- Ensures that every customer who comes through the door is receiving the best customer service possible.
- Provide continuous constructive feedback and coaching to team members pertaining their customer service and how they can improve.

**Operations**:

- Organizing, planning and implementation. Coordinating day-to-day operations.
- Responsible for the overall appearance, maintenance and correct pricing of products within the store.
- Along with the general manager, establishes plan and follows up on execution of seasonal price changes and setup of promotional displays.
- Executes all direction from management.
- Oversees annual inventory counts.
- Ensures all cash outs are done accurately and neatly.

**Training**
- Coach and develop your team, through setting expectations, communication, coaching, feedback and ongoing support.
- Ensure execution of the Customer service and provides resolution for customer concerns.

**Leadership**
- Recognizes that you represent our store and our brand whether you’re at the store or elsewhere.
- You’re a “servant leader” who would never ask something of the staff that you wouldn’t do yourself. You prefer to lead by working shoulder to shoulder with your staff rather than a “top-down” approach.
- Promotes and maintains a positive and motivating work environment.

**Deliverables**:

- Achieves net profit, store appearance and inventory management goals.
- Manages sales to payroll and overall expense goals.

**What you bring**:

- Proven ability to coach, mentor and develop staff through setting expectations, communication, coaching, feedback and ongoing support.
- Proven ability to build and manage a daily and weekly game plans for a business.
- Exceptional communication skills.
- Excellent organizational skills.
- Superior training and mentoring skills.
- 3-5 years retail management experience required (golf retail preferred).
- High energy, enthusiasm and a drive to succeed.
- Fundamental computer skills an asset.

**What you’ll get**:

- Highly competitive salary with room to grow based on performance
- RRSP matching program
- Discounts on all the latest gear
- A fun, fast paced team environment

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