Hotel Sales Manager

3 days ago

Kingston, Canada DoubleTree Home2 Suites Kingston Full time

The Role: Hotel Sales Manager

**Responsibilities**:

- Proactively solicits and qualifies new business to achieve personal and hotel revenue goals through telephone solicitation, outside sales calls, site inspections, written communication, and client entertainment
- Conducts targeted account research to determine revenue potential
- Participates in business review meetings, training and other sales-related meetings as required.
- To be knowledgeable of local market, local sports market, national companies, market trends, competition and customers.
- Work with other departments within the hotel to provide quality service to customers.
- Attend trade shows, community events and industry meetings.
- Responds to sales leads and clients’ requests in a timely manner
- Prepares and customizes sales presentations and proposals to meet client’s needs.
- Works in harmony with other departments to execute groups and catering.
- Produces quarterly plans and weekly reports with plans to follow through on activities targets and annual revenue goals.
- Analyze current and potential market trends; coordinates all activities to maintain and increase revenue through added business volume and increased rates
- Executes sales trips to key market areas.
- Maintains accounts in Delphi with all pertinent information.
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.
- Maintain Manga / Hilton policies and procedures
- Fulfill sales efforts that supports other segments
- Other duties as assigned by the DOSM and GM

**Requirements**:

- Must have excellent communication, written and verbal required
- Must have a sharp knowledge and understanding of the hotel sales / operations
- This position must have a minimum of 2 years’ experience in hotel sales
- Energetic and outgoing, with a positive attitude, driven to provide outstanding guest service.
- A working knowledge of Delphi is a plus.
- Self-motivated with the ability to function and make decisions in a fast-paced high-pressure environment with strong attention to detail and organization.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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