Business Technology Solutions Manager

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**ZS** is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by **bringing together data, science, technology** and **human ingenuity** to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a **client-first mentality** to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

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ZS is scaling its Digital Products and Solutions (DPS) practice to deliver next-gen transformation through Microsoft’s AI and low-code ecosystem. We are seeking a Manager who will lead delivery of high-impact digital programs powered by Azure AI, Microsoft Fabric, Power Platform, and Copilot. This role is ideal for a strong delivery leader who thrives in fast-moving enterprise environments and brings rigor, structure, and innovation into complex Microsoft-first engagements.

**What You’ll Do**
- Lead Enterprise-Scale Microsoft Delivery Initiatives
- Deliver complex, multi-cloud, and cross-platform programs using Azure AI, Power Platform, Microsoft Fabric, and Copilot, with a strong emphasis on performance, user experience, and business value.
- Drive Adoption of Microsoft’s Next-Gen Stack
- Embed Microsoft AI and low-code platforms into client solutions—accelerating automation, insight generation, and human-in-the-loop workflows using tools like Power BI Copilot, Azure OpenAI, and Copilot Studio.
- Operationalize AI at Scale
- Implement frameworks to safely and effectively scale AI assistants and Copilot agents within business processes across commercial, supply chain, and operations domains.
- Own Microsoft-Stack business Development for Digital Programs- Lead end-to-end execution of AI-enabled and Power Platform-driven programs—combining Copilot Studio, Azure OpenAI, Power BI, Fabric, and Dynamics 365 integrations.
- Manage multi-functional delivery teams, ensuring consistent velocity, quality, and client alignment using structured DPS delivery methods.
- Shape Digital Strategy with Microsoft Technologies
- Collaborate with ZS leaders and client stakeholders to align program strategies with Microsoft’s evolving ecosystem, integrating Gen AI, RPA, Fabric, and data platforms into business transformation agendas.
- Strengthen Business Development Impact
- Enhance proposal and pitch strength by bringing delivery-led credibility and storytelling around Microsoft-based accelerators and solution patterns.
- Lead Governance and Risk Mitigation for AI-Driven Projects
- Define and implement delivery methodologies and controls for AI and automation engagements, ensuring responsible AI and secure cloud practices are upheld.
- Build ZS's Internal Microsoft Capabilities
- Develop reusable assets, accelerators, and training programs to scale delivery excellence on Azure AI, Copilot, and Power Platform.
- Represent ZS in Microsoft and Industry Circles
- Actively participate in Microsoft partner events, webinars, and thought leadership initiatives to showcase ZS’s innovation and build brand authority.
- Promote Cross-Practice Synergy
- Drive collaboration across Data & AI, Business Apps, and Digital & App Innovation areas to enable integrated solution delivery for clients.

**What**You’ll** Bring**
- Bachelor's degree with an emphasis in Business or Life Sciences.
- 7+ years’ experience in life science industry management consulting.
- 4+ years’ experience within a professional service firm is preferred.
- Ability to own and drive end-to-end project delivery: define the problem, design research, deliver on results
- Ability to work with cross functional teams, but US and India
- Fluency in English is required
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**Perks & Benefits**:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

**Travel**:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to tra