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Dispatcher/customer Service

2 weeks ago

Surrey, Canada Legacy Cor Traffic Control Full time

**Job Overview**

**Duties**
- Utilize transportation management systems to track shipments and manage logistics effectively.
- Enter data accurately into our systems and maintaining attention to detail.
- Analyze customer needs and provide tailored solutions related to traffic control.
- Coordinate project timelines and meeting industry standards.
- Maintain effective communication with internal teams and external partners to resolve issues swiftly.
- Manage multi-line phone systems efficiently to handle high call volumes without compromising service quality.

**Requirements**:

- Proficiency in traffic control management systems
- Experience with Podio is preferred.
- Strong data entry skills with an emphasis on accuracy.
- Excellent analysis skills to evaluate customer requirements effectively.
- Exceptional communication skills, both verbal and written, with a focus on customer satisfaction.
- Ability to type efficiently while managing multiple tasks simultaneously.
- Previous experience in a customer service role is advantageous. Join us in delivering outstanding service while enhancing your career in the logistics industry

Please submit your resume and our team will be in touch with you shortly.

**Job Types**: Full-time, Permanent

Pay: $18.00-$28.00 per hour

**Benefits**:

- Company events
- On-site gym

Work Location: In person