Customer Service Assistant
2 days ago
Education: College/CEGEP
- Experience: 7 months to less than 1 year
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Receive and log complaints
- Receive payments
- Sell merchandise
**Computer and technology knowledge**:
- MS Excel
- MS Outlook
- MS Word
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Walking
- Work under pressure
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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