Manager, Recreation Services

**MANAGER, RECREATION SERVICES & FACILITY -**

**SENIORS AND YOUTH SERVICES**

**COMPETITION #23-25**

**DEPARTMENT: Parks and Recreation STATUS: Full Time**

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**HOURS OF WORK: 37.5 hours per week SALARY: $108,772 - $119,925 annually**

The City of New Westminster has an exciting opportunity for a dynamic, passionate and service-focused individual to manage a
varied recreation services and facilities portfolio. As a key member of the Parks and Recreation Department leadership team, the
Manager will be accountable for providing ongoing management of the citywide Seniors and Youth Services portfolios. This role is
anchored in Century House - one of Canada's first seniors’ centres. Century House continues today as a leading-edge seniors centre
that is co-located with the New Westminster youth centre. The Centre is based on an innovative partnership between Youth Services
and Seniors Services. The inter-generational relationship is cost and space effective while promoting valuable inter-generational
programs, rewarding friendships and mutual understanding.

The Manager is an integral member of a thriving leadership team who values community relationships and partnerships, service
excellence, mentoring and coaching the seniors and youth services team of staff and volunteers, working seamlessly with the
broader Parks and Recreation team and being a valued resource to other City Departments and committees. Reporting to the Senior
Manager, Recreation Services and Facilities, this role requires exceptional supervisory, facilitation, mentoring, and administrative
expertise. It is responsible for managing the development, delivery and evaluation of a wide range of specialized community
programs, events, supports and services for seniors and youth.

**Key accountabilities include**:
Working collaboratively with community advisory groups, youth/seniors organizations and leaders, other City
Departments and the general public;
Facilitating staff teams and volunteers in creating strong interdependent networks and delivering quality programs,
services, and collaborative initiatives;
Anticipating and forecasting customer requirements; analyzing trends, utilizing key performance indicators,
benchmarking and defining quality standards for customer service, and creating new solutions to meet customer needs.

Developing work plans and allocating resources efficiently to ensure programs, services, and initiatives meet community
needs.

Leading or participating in the development of plans for City recreation services and facilities.

Hiring, supervising, training, evaluating and coaching staff, developing work plans and job performance expectations,
developing succession programs and initiatives, and managing employee and labour relations issues.

Actively participating in the development and delivery of strategic plans, policies and procedures for the division and
department and reporting on progress of same.

Demonstrating effective verbal and written communication skills to provide advice, guidance, and policy interpretation
on matters related to the portfolio.

Developing, managing and monitoring multiple capital project and operating budgets and allocating financial assets and
resources effectively, ensuring budget projections are achieved.

program of public services.

Leading a team that includes up to 40 auxiliary positions (recreation workers, fitness instructors, program instructors), full
time and regular part time staff (recreation Supervisor, program coordinators, assistant program coordinators, food
service, office and building service staff). Your direct reports include multiple supervisory positions.

Providing leadership support for organizational and departmental initiatives as required.

**Skills & Personal Attributes**:
You are a progressive, strategic, community-centric and innovative leader who is well versed in diversity, equity, inclusion and anti
- racism work. You possess a strong combination of community development, operational management, and people/staff
development and management and bring the ability to maintain and enhance established community advisory relationships, service
offerings and business outcomes.

**Education, Training & Experience**:
You possess a degree in recreation administration, business administration, social sciences or other related discipline and a
minimum of 5 years of related work experience in community recreation, preferably with seniors and/or youth and facility
operations, including progressive management and leadership experience, or an equivalent combination of education and
experience. You will possess a valid B.C. Driver’s license and be willing to undergo a Police Information Check including Vulnerable
Sector Check. A valid Standard First Aid and CPR certification is preferred. Formal training and experience in diversity, equity,
inclusion and anti-racism principles and work is asset

**What we offer: **

Work-life balance - 37.5 hour work week plus vacatio