Service Coordinator

4 weeks ago

Lower Sackville, Canada Halifax Auction Direct Full time

**Position Overview**

The **Service Coordinator** is responsible for managing the vehicle reconditioning process and supporting customers post-sale. You'll work closely with our in-house mechanics and detailers to ensure every car is showroom-ready and follow up with customers to address any concerns that may arise after purchase.

**Key Responsibilities**
- Coordinate the full reconditioning process for all used vehicles
- Schedule inspections, repairs, and detailing with internal teams
- Track vehicle progress and ensure timely completion
- Maintain accurate records of repairs, parts, and services performed
- Conduct final quality checks before vehicles are listed for sale
- Communicate daily with mechanics, detailers, and management
- Handle customer concerns related to service or vehicle issues after the sale
- Work with the service team to provide solutions and ensure customer satisfaction
- Document post-sale service issues and coordinate necessary repairs

**Qualifications**
- Excellent organizational and time management skills
- Strong communication and customer service skills
- Ability to multitask and prioritize in a fast-moving environment
- Basic computer and recordkeeping skills
- Automotive knowledge is an asset but **not required** — we’ll train the right person
- Comfortable working with both internal teams and external customers
- Valid driver’s license

**What We Offer**
- Competitive pay (based on experience)
- Health, dental, and vision insurance options
- Paid vacation and holidays
- Opportunities for training and advancement
- A friendly, supportive team environment

Pay: $45,000.00-$55,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Vision care

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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