Patient Service Clerk

4 days ago


Barrie, Canada Royal Victoria Regional Health Centre Full time

**Job Description**:
The Medicine Treatment Clinic (MTC) provides various clinics including the Adult Diabetes Clinic, Adult Asthma Clinic, Chronic Obstructive Pulmonary Disease Clinic (COPD), Foot Clinic (Chiropody), Internal Medicine Clinic, Infusion Clinic, Integrated Regional Falls Clinic, Stroke Prevention Clinic, and the Urgent Geriatric Clinic.

As the Patient Service Clerk you will be is responsible for reception, communication and clerical duties of the unit in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre.
- Medical Office Administration Certificate/Diploma or Equivalent Program essential
- Office administration experience in a hospital environment or equivalent

**Competencies**:

- Computer literacy - Microsoft Office - essential II. Keyboarding skills - 50wpm - essential
- Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset
- Current experience in the processing of physicians orders an asset
- Demonstrated commitment to customer service skills.
- Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
- Demonstrated ability to be flexible and adaptable to a changing work environment
- Demonstrated ability to prioritize and function effectively in a busy environment
- Demonstrated problem-solving ability and organizational skills
- Demonstrated ability to work independently and collaboratively as part of a team.
- Demonstrated ability to function in a multi-task environment
- Demonstrated commitment to maintaining confidentiality
- Demonstrated commitment to ongoing learning



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