Patient Services Clerk

1 week ago

Barrie, Canada Royal Victoria Regional Health Centre Full time

**Job Description**:
The Transitional Care Unit is a 40 bed unit that cares for patients who have a firm discharge destination but face a temporary obstacle, such as awaiting home and community care services or slow stream rehabilitation and convalescent care. Focused, short term supports will enable these patients to be more quickly and safely discharged. Patients are transferred to this unit once a discharge plan is in place. The healthcare team consists of physicians, registered nurses, registered practical nurses, patient care assistants, dietitians, pharmacists, physiotherapists, occupational therapists, a discharge planner, social worker, a respiratory therapist, a speech language pathologist, a chaplain, unit clerks, and volunteers. Each member has a specific role to play to ensure optimal health and seamless transitions. They strive to provide exceptional care to each patient and family.

As the **Patient Services Clerk** you will be is responsible for reception, communication and clerical duties of the unit in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre. '
- Medical Office Administration Certificate/Diploma or Equivalent Program essential
- Office administration experience in a hospital environment or equivalent

**Competencies**:

- Computer literacy - Microsoft Office - essential II. Keyboarding skills - 50wpm - essential
- Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset
- Current experience in the processing of physicians orders an asset

**You will be a great fit for this position if you have**:

- Demonstrated commitment to customer service skills.
- Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
- Demonstrated ability to be flexible and adaptable to a changing work environment
- Demonstrated ability to prioritize and function effectively in a busy environment
- Demonstrated problem-solving ability and organizational skills
- Demonstrated ability to work independently and collaboratively as part of a team.
- Demonstrated ability to function in a multi-task environment
- Demonstrated commitment to maintaining confidentiality
- Demonstrated commitment to ongoing learning

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