Assistant Manager

6 days ago

Waterloo, Canada Bath & Body Works Full time

ASSISTANT MANAGER JOB DESCRIPTION: REPORTING STRUCTURE: Position Title: Assistant Manager
- Reports to: Store Manager
- Supervises: Supervisors, Key Holders and sales associates

QUALIFICATIONS: - Proven ability to drive sales results - Strong communication and ability to foster a customer focused selling culture - Able to provide in the moment coaching to associates - Availability for varied weekly shifts including weekend, closing and peak shifts - Prior sales management experience

ROLES AND RESPONSIBILITIES:
Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager. Building High Performing Teams:

- Attract, hire, develop, inspire and retain top talent
- Coach, develop and maximize the success of all associates
- Build schedules to maximize and leverage sales results
- Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates
- Build a team that works well together based on the needs of the store
- Ensure onboarding and continued training of the associate team
- Effectively and fairly manage performance as delegated by the store manager Selling Effectiveness:

- Lead and model the selling and customer experience standards
- Lead selling efforts to meet selling goals during scheduled shifts
- Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
- Direct workforce management activities
- Set the direction and goals for the day/shift when associates arrive for work
- Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins/call-offs)
- Ensure associates receive scheduled breaks and meal periods (per state-specific guidelines)

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$28.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Waterloo, On: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 5 years (required)

Work Location: In person

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