Assistant Manager

6 days ago

Waterloo, Canada La Senza Conestoga Mall Full time

Job Summary:
We are seeking a highly motivated and organized individual to join our team as an Assistant Manager. The Assistant Manager will assist the Store Manager in overseeing daily operations and ensuring excellent customer service. This is a great opportunity for someone looking to advance their career in retail management.

**Duties**:

- Provide exceptional customer service and resolve any customer issues or complaints
- Assist in supervising and training staff members, ensuring they adhere to company policies and procedures
- Assist in creating work schedules and assigning tasks to team members
- Monitor inventory levels and coordinate with the Store Manager for restocking
- Assist in visual merchandising and maintaining store cleanliness
- Handle cash transactions and ensure accuracy in cash handling procedures
- Assist in budgeting and financial management, including tracking sales and expenses
- Collaborate with the Store Manager to develop strategies for increasing sales and achieving targets
- Utilize effective communication skills to build relationships with customers and promote loyalty

**Requirements**:

- High school diploma or equivalent; some college coursework preferred
- Previous experience in a retail or customer service role
- Bilingual skills (multilingual preferred) to effectively communicate with diverse customers
- Strong organizational skills with the ability to multitask and prioritize responsibilities
- Excellent customer service skills with a friendly and approachable demeanor
- Proficient in basic computer skills, including Microsoft Office
- Ability to work flexible hours, including evenings, weekends, and holidays

**Job Types**: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (required)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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