Assistant Manager

6 days ago

Chilliwack, Canada Seed & Stone Full time

We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager. A passion for customer service and team mentoring is also a plus.

**Responsibilities**
- Ensuring company policies are followed.
- Optimizing profits by controlling costs.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
- Providing leadership and direction to all employees.
- Ensuring product quality and availability.
- Preparing and presenting employee reviews.
- Working closely with the store manager to lead staff.
- Overseeing retail inventory.
- Assisting customers whenever necessary.
- Organizing employee schedule.
- Ensuring that health, safety, and security rules are followed.
- Taking disciplinary action when necessary.
- Ensuring a consistent standard of customer service.
- Motivating employees and ensuring a focus on tasks at hand
- Maintaining stores to standards, including stocking and cleaning.
- Completing tasks assigned by the store manager accurately and efficiently.
- Supporting store manager as needed.

*
**Qualifications and Requirements**

*
- High school or equivalent education level.
- Stable work history.
- Must be self-motivated and possess the desire for self-development.
- Have the ability to work autonomously when required.
- Be a team player.
- Be dedicated to customer satisfaction and a great customer experience.
- Experience as an assistant store manager or with retail store management
- Cannabis knowledge (preferred)
- Must possess Selling It Right certification

As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry.

**Job Types**: Full-time, Permanent

**Salary**: From $21.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Chilliwack, BC V2R 0Y3: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you had experience as an assistant store manager or within retail store management?
- Do you have your Selling It Right certification?
- Have you had experience working within the Cannabis Industry?

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