Hospital Manager
4 days ago
Join our team in the beautiful Bedford, NS region Lead with passion and drive in a role that combines exceptional leadership with outstanding business growth focus.
About us: Basinview Animal Hospital and Bedford Cat Clinic are full-service veterinary hospitals located in the heart of Bedford, NS. We take pride in our dedicated and skilled team, which includes five compassionate DVM's and ten plus team members. We are committed to providing exceptional veterinary care in a welcoming, supportive and collaborative environment.
The Opportunity: We are seeking a Hospital Manager to oversee all administrative functions of our two hospitals - Basinview Animal Hospital and Bedford Cat Clinic. This full-time, permanent role, working 40 hours per week, is ideal for someone with strong leadership, interpersonal, and technical skills, who is focused on business growth.
What You'll Do:
- Actively manage team performance by setting clear goals and fostering a high-performing team to ensure exceptional service.
- Provide coaching and development to team members, ensuring they have the necessary skills to excel in their roles.
- Resolve client issues and escalations quickly and oversee client follow-up communications and procedures.
- Partner with the Managing DVM to address staffing needs, including hiring, training, reviewing, and performance management of team members.
- Take ownership of hospital operations such as creating and maintaining hospital policy compliance, monitoring computer systems to resolve issues, and managing vendor relationships.
- Facilitate employee onboarding, training, and development, and annual performance reviews.
- Manage conflict in a timely manner and maintain a positive employee experience and team culture.
- Ensure payroll is completed and submitted for all hospital staff.
- Manage hospital inventory and control facility and administrative costs, continually driving revenue and managing costs to budget.
- Drive client visits through strategic communication and local marketing efforts.
- Utilize and implement the NVA Incentive Bonus Plan to meet hospital goals.
- Perform other duties essential to the performance of the hospital as assigned.
What You Bring:
- Proven experience leading teams and managing day-to-day operations.
- Proficient in navigating ambiguity and making well-informed decisions, willing to take calculated risks, and remaining resilient during times of uncertainty.
- Comprehensive understanding of operational strategy and adept at aligning team goals with organizational objectives.
- Strong interpersonal and communication skills.
- Excellent organization and time management abilities.
- A love for animals and a love for people who love them.
It’s a Bonus If You Have:
- Experience in the veterinary, dental, healthcare, or hospitality management industries.
- Skills in payroll, budgeting, and annual goal setting.
- Familiarity with MS Suite, Ceridian Dayforce, and PIMS software.
Compensation:
- Compensation is competitive and based on your level of experience.
**_At NVA Canada diversity and inclusion are an important part of our everyday reality._**
- We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability._
**This Job**:
**Location**:
Bedford, Nova Scotia, Canada
-
Veterinary Receptionist
2 weeks ago
Bedford, Canada Basinview Animal Hospital Full time**Veterinary Receptionist Job Description **Job Summary** The veterinary receptionist is the “face” of the clinic. This position demands the utmost standards of professionalism and communication. The veterinary receptionist is responsible for proper scheduling, administrative duties, pet care, and office maintenance **Job **Responsibilities**: -...
-
Veterinary Extern
2 weeks ago
Bedford, Canada Basinview Animal Hospital Full timeAn externship experience at an NVA hospital will give students the unique opportunity to understand the day-to-day operations of the practice, and to gain valuable hands-on clinical experience. Although every NVA hospital is unique, we all have some things in common: an environment that is supportive, committed to excellent medicine, and provides exceptional...
-
Veterinary Customer Service Representative
2 weeks ago
Bedford, Canada Vetcetera Animal Hospital Full timeWe are under new ownership and expanding our team!!! As a Customer Service Representative at Vetcetera Animal Hospital, you are part of a team and leading a team that celebrates the Human-Animal Bond through exceptional and compassionate care of the physical and emotional wellbeing of our patients and clients As a CSR you will strive to be a welcoming...
-
Veterinary Assistant/ccs
6 days ago
Bedford, Canada Vetcetera Animal Hospital Full time**Vetcetera Animal Hospital - Veterinary Assistant Job Posting** We’re growing and excited to welcome new team members under new ownership! As a Veterinary Assistant at Vetcetera Animal Hospital, you’ll be part of a caring, collaborative team that celebrates the Human-Animal Bond. Our focus is on exceptional, compassionate care for both the physical...
-
Veterinary Technician
2 weeks ago
Bedford, Canada Vetcetera Animal Hospital Full timeAs a Veterinary Technician of Vetcetera Animal Hospital, you are part of a team that celebrates the Human-Animal Bond through exceptional and compassionate care of the physical and emotional wellbeing of our patients and clients. - Memorable client experience that creates longstanding trust and loyalty - Patient-centered care that reflects individual needs...
-
Veterinary Technician
6 days ago
Bedford, Canada Vetcetera Animal Hospital Full timeWe are under new ownership and expanding our team!!! As a Veterinary Technician of Vetcetera Animal Hospital, you are part of a team that celebrates the Human-Animal Bond through exceptional and compassionate care of the physical and emotional wellbeing of our patients and clients. - Memorable client experience that creates longstanding trust and loyalty -...
-
Veterinary Assistant
2 weeks ago
Bedford, Canada East Side Animal Hospital Full time**Veterinary Assistant** **Bedford, NS** - Observe and participate where applicable with technical skills: venipuncture, IV placement, catheter, pain management and physical examinations - Learn how patient files are electronically captured, updated and stored - Exposure to varying cases requiring different support and skills - Exposure to prescriptions and...
-
Bakery Manager
2 weeks ago
Bedford, Canada Dejan's European Bakery Full time**Job Overview** **Duties** - Supervise daily bakery operations, ensuring high standards of food quality and safety are met. - Manage inventory, including ordering supplies and maintaining stock levels. - Train, mentor, and evaluate bakery staff to foster professional development and ensure adherence to company standards. - Oversee food preparation...
-
Rentals Manager
1 week ago
Bedford, Canada Fraserway RV Full time#INDHP Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our** Bedford Location,** as** Rentals Manager**. This is a **Full-Time, Regular position**. **WHY JOIN OUR TEAM?** We offer our team members...
-
Finance Manager
3 weeks ago
Bedford, Canada Micco Companies Full timeMicco Companies is a family-owned group of diverse local businesses headquartered in Halifax, Nova Scotia. With a portfolio spanning retail hospitality, restaurants, beverage alcohol, cannabis, warehousing, logistics, IT, fitness, real estate, and automotive services, Micco Companies is deeply rooted in Atlantic Canada’s business community. Guided by its...
