Veterinary Technician

As a Veterinary Technician of Vetcetera Animal Hospital, you are part of a team that celebrates the Human-Animal Bond through exceptional and compassionate care of the physical and emotional wellbeing of our patients and clients.
- Memorable client experience that creates longstanding trust and loyalty
- Patient-centered care that reflects individual needs and best medicine practices
- Effective, efficient, skilled and valued hospital team
- Positive workplace culture that is productive and fulfilling
- Ongoing success and sustainability of the practice

Outcomes
- Reliable assessment of patient medical status, accurate study of patient treatment plans, and precise fulfillment of hospitalized patient’s treatments according to the veterinarian’s orders
- Strong “client confidence” in the services of the practice
- An exceptionally high-level Patient Safety
- Efficient workflow by anticipating what the veterinarian and other co-workers will need for appointments and procedures
- Accurate and comprehensive documentation of patient care, radiology log, surgery logs and controlled substance records
- Compassionate care for all patients
- Clean and organized treatment area, surgery suite, imaging suite and kennel area
- Assisting and fulfilling other responsibilities/tasks required to maintain hospital day to day functioning as needed, such as but not limited to; Veterinary assistant and Customer Service Representative (Front Desk Reception) duties.
- Clinic communication based on transparency and integrity with clients and colleagues
- A positive, supportive, safe work environment for all

Cultural Attributes

EG. Vetcetera Animal Hospital Values
- Bring the Joy
- Synergistic Teamwork
- Do the Right Thing Always
- Above and Beyond
- Lead with Compassion
- Finding “YES”

Specific Competencies:

- Ability to demonstrate mastery of all routine technician skills to deliver the following professional services safely and effectively: diagnostics (laboratory, imaging, sample collection), anesthesia, surgery, dentistry, nursing care, drug administration and dispensing, client education
- Ability to read and interpret documents such as patient records, vaccine histories, medical labels, safety rules, operating and maintenance instructions, and procedure manuals
- Calmly and safely restrain pets who may struggle, scratch or try to bite using low-stress techniques.
- Ability to be an advocate for the best interests of our clients and patients.
- Operate and maintain anesthetic machines with closed
- and open-circuit anesthetic

systems
- Administer injectable and gas anesthesia according to standard practice protocols. Monitor and maintain anesthetized patients by observation/manual parameters and by

use of vital signs equipment
- Knowledge of a variety of surgical procedures and ability to anticipate what supplies and

equipment are needed for surgical set-up
- Perform post-operative client update calls upon patient recovery
- Knowledge of commonly used analgesics and resuscitative medications to properly

calculate emergency medication volumes
- Knowledge of fluid therapies and properly calculate volumes and rates. Perform venipuncture and place IV catheters and administer IV fluids using an IV pump

according to the veterinarian’s orders
- Properly calculate medication volumes and administer injectable, topical and oral medications to patient
- Perform common outpatient procedures (i.e. nail trims, ear cleanings, anal gland
- expression, etc.).
- Be able to recognize signs and degrees of pain and discomfort. Understand the

medications and methods used to control pain and advocate on the patient’s behalf.
- Perform emergency procedures including shock assessment and initiation of treatment according to hospital protocols
- Assist with humane euthanasia as requested
- Must be able to make independent, common-sense decisions and to observe abnormal behaviors and physical problems in patients in order to alert the veterinarian to significant changes
- Ability to graciously deal with client complaints, billing questions and to successfully

communicate with diverse personality types
- Self-awareness of personal strengths and weaknesses
- Emotional intelligence to recognize the emotions of self and others
- Resilient and flexible to manage adversity and ability to multi-task and prioritize in a rapidly changing environment
- Dependable, accountable and self-motivated to get things done in a timely and efficient manner
- Value continual personal development in self and others

Education and Licensure Requirements:

- Must have competency in the skills required for veterinary technician licensure
- Follow federal and provincial animal health laws and regulations including OSHA

Reporting:

- The VT works under the direct guidance and supervision of the veterinarians
- Directly reports to the Practice Manager

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Discounted