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Medical Office Assistant

2 weeks ago

Burnaby, Canada SEA CLIFF MEDICAL Full time

**About Us**:Sea Cliff Medical is an independently run, health clinic located in Burnaby. We are a progressive, modern workplace with both top notch people and equipment. At Sea Cliff Medical, you have all the tools and support you need to effectively care for both our patients and our staff.

**About the Opportunity**:As an integral member of our clinic the Medical Office Assistant is a part time or full-time position. Hours of work are typically 9am-5pm, Monday - Friday. We offer free parking.

**Responsibilities**:
Telephone and in-person receptionist duties for the health clinic including:

- Greet and welcome patients.
- Receive incoming calls and answer routine inquiries.
- Monitor and manage the general tidiness of the waiting room and doctors rooms
- Attend to patient in the waiting room by listening, supporting, and making them feel welcome.

Manage clinic intake and bookings including:

- Provide intake services to new patients, by determining their need or directing them to the appropriate clinician.
- Build positive relationships with patients, in support of good health outcomes.
- Provide assistance with patients intake documentation.
- Direct and schedule appointments with an appropriate member of the health care team including recall and/or follow up.
- Manage electronic patient files. We use Oscar EMR

Medical support as requested, including:

- Schedule and coordinate testing such as ultrasound, imaging, labs
- Clerical support services for all members of the Health Care Team
- Facilitate smooth operation of reception and related areas of office.
- Provide administrative support to Health Care Team, including: reports, letters, and notices, scanning, mail.
- File patient history/treatment records in a manner that allows for easy location and fast retrieval. Archive files.
- Enters patient data into EMR Oscar.

Medical supply management, including:

- Inventory control and ordering of consumable medical supplies, stocking of rooms
- Sterilizing equipments

Office supply management.
- Manage an inventory control system, including ordering and shelving supplies.

**Skills, Knowledge, and Abilities Required**:

- Commitment to patient centered care
- Commitment to working collaboratively within a team-based environment
- Knowledge of medical terminology
- Knowledge of Electronic Medical Record Systems is an asset, in particular Oscar
- Computer skills including familiarity with MS Office Suite
- Excellent communication skills - verbal and written
- Resourceful - especially when it comes to problem solving
- Well-organized and efficient filing skills

Abilities:

- Ability to work effectively in a fast paced environment
- Ability to accurately type 50 wpm
- Ability to use typical office equipment including fax machines, telephone switchboards and computers

**Job Types**: Full-time, Part-time

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person