Accounts Receivable Associate

***:
The Accounts Receivable Associate is directly responsible for performing data entry and related duties in creating the invoices and posting accounts receivable payments. This includes maintaining ledgers, credit balances, collections, and resolving account irregularities. The Accounts Receivable Associate will also administer claims, refunds, adjustments, and any other accounting transactions related to accounts receivable. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices that are due to the organization. The incumbent is located at the Head Office in Woodstock.

**JOB DUTIES & RESPONSIBILITIES**:

- Process incoming payments and complete bank deposits
- Produce and distribute monthly customer statements
- Produce and distribute sales orders, sales receipts and invoices
- Review, research, produce, process and distribute all requested back charges, refunds and credits
- Respond to customer inquiries regarding invoicing, pricing, and payments
- Research any and all discrepancies brought forward by account managers
- Review, research, reconcile and invoice all jobs not invoiced in production program
- Collaborate with the Sales Manager and Department Supervisor on the implementation of invoicing and collection procedure as they pertain in general and to specific customers
- Enter, update and maintain customer information in production program and accounting software
- Collaborate with the Department Supervisor to maintain collection goals and general accounts receivable performance levels
- Communicate with account managers as necessary to complete accounts receivable job duties
- Be familiar with organization pricing to ensure accurate billing
- Balance daily A/R batches; prepare and distribute income reports and statistics to key personnel
- Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers
- Form collection strategies with the Department Supervisor to mitigate customer objections to making timely payments
- Make arrangements for payment of outstanding and late accounts; escalate transfer of delinquent accounts to the Department Supervisor for collections
- Investigate and resolve billing discrepancies or misapplied payments received
- Complete assigned paperwork as required by the Department Supervisor
- Ability to prioritize own workload
- Document process flows by creating SOP for review and approval by the Department Supervisor
- Participate in team meetings and training as directed by the Department Supervisor
- Other related tasks as directed by the Department Supervisor

**Skills, Knowledge & Abilities**
- Effective attention to detail and a high degree of accuracy
- Knowledge of stone fabrication process an asset
- Strong work ethic and positive team attitude
- Able to deal with people sensitively, tactfully, diplomatically and professionally verbally and in writing
- Sound analytical thinking, planning, prioritization, and execution skills
- Excellent teamwork and team building skills
- Able to build and maintain lasting relationships with other departments, key business partners, and government agencies
- Strong problem identification and problem resolution skills
- High level of proficiency with Microsoft Word, Excel and QB
- Excellent interpersonal and customer service skills
- Well developed accounting skills
- Self motivation and the conscientious pursuit of excellence
- Sound analytical and logical problem solving skills
- Strong leadership and management skills
- Time management skills
- Mature judgement and decision making
- Effective organizational skills
- Advanced computer skills
- Excellent writing skills, including proper spelling, grammar, and punctuation
- Effective listening communications skills
- Strategic planning
- Strong English written and oral communication skills

**_____________________________________**

**Commitment to Inclusivity and Accessibility**

**_______________________________________**

Stonex Granite and Quartz Inc. is committed to providing an inclusive hiring process for all interested applicants, regardless of race, creed, origin, ethnicity, citizenship, sexual orientation and identity, gender, age, family status, disability and any other protected grounds under the _**Ontario Human Rights Code**_.

Furthermore, Stonex Granite and Quartz Inc. commits to providing an accessible hiring process for all those individuals who live with different abilities as defined by the _**Accessibility for Ontarians with Disabilities Act, 2005**_. Should you require accommodation to participate in this hiring process, please contact Human Resources and we will do our best to meet your individual needs.

**Job Types**: Full-time, Permanent

**Salary**: $21.00-$25.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Vision care

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to