Sleep Assistant Clinical Manager

Sleep Assistant Clinical Manager

We are looking for an energetic and enthusiastic Assistant Manager to join our expanding network of Sleep Clinics. In this role, you will report to the Clinical Manager and the Director of Clinical Services/Education and support the management of our Sleep Clinics throughout Alberta, helping provide individualized, quality care and follow-up to our patients.

The individual selected for the position will be responsible for performing quality testing and assessments as well as providing education for patients with a wide range of respiratory disorders. The role frequently requires close communication with administrative staff, Clinical Managers, and the Director of Clinical Services/Education. Training will be provided.

**Please Note: This position is full-time.**

**The Opportunity**:

- Assist in overseeing daily operations of the Sleep Clinic, ensuring high-quality patient care and compliance with industry standards.
- Supervise and mentor Sleep Respiratory Therapists and Sleep Techs, fostering a positive and collaborative team environment.
- Serve as the primary contact for patients, guiding them through the sleep process with empathy and attention to detail.
- Ensure accurate completion of electronic medical records, maintaining meticulous records.
- Monitor patient progress and coordinate care, ensuring efficient service delivery.
- Facilitate communication among staff, physicians, and patients to enhance overall service quality.
- Participate in training and onboarding new team members.

**Specific Responsibilities**:

- Prepare diagnostic devices for Level 3 sleep studies including initialization of devices, downloading devices after each study, and cleaning/maintenance checks.
- Troubleshoot equipment and contact appropriate technical support to ensure proper function of Level 3 sleep study devices.
- Provide education/instruction regarding Level 3 sleep studies.
- Perform quality control and quality assurance assessments with RTs and Sleep Techs.
- Quality testing/assessments with patients including proper coaching and appropriate charting/documentation.
- Ability and knowledge to respond to critical values on testing.
- Guide patients to fill out forms including questionnaires, insurance information, customer agreements, etc. and transfer information to EMR and G3 Sleep software.
- Initiating patients on CPAP therapy.
- Provide education on sleep apnea and prescribed therapy as well as follow-up with patients as needed
- Perform proper mask fitting for patients requiring CPAP therapy.
- Responsible for some patient bookings using EMR, calls to discuss patient results, follow-up patient care calls, and calling insurance companies regarding patient coverage.
- Help maintain inventory levels of products and notify Warehouse Manager and Clinical manager when required.
- Responsible to help create and maintain a safe and healthy work environment.
- Enter chart notes and patient information into EMR (patient vitals, symptoms, history and other medical information as applicable).
- Effective communication with RTs, Sleep Techs, Clinical Assistants, Physicians, administrative staff, Managers and Directors.
- Assist in training of new Sleep Therapists as required.

**Qualifications**:

- Graduate of an Accredited School of Respiratory Therapy and/or CPSGT/RPSGT/CCSH certification required.
- Experience in Sleep Therapy is required.
- Previous leadership role is an asset.
- Current Heart and Stroke HCP BLS is required.
- First Aid Training and WHMIS Certifications are an asset.
- Experience with patient insurance documentation and submissions are an asset.
- Proficient in Microsoft Office Suite including Word, Excel, Outlook.
- Experience with previous use is an asset.
- Ability to work under pressure and multitask.
- Ability to travel to various locations.
- Must have a valid driver's license and access to a personal, reliable vehicle.

**Note**:All employment is conditional upon completing and obtaining a satisfactory background check, including educational, employment, references and other relevant verification depending on the position. This position is open to applicants legally authorized to work in Canada.

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Day shift

Work Location: In person