Vendor Performance Specialist

2 weeks ago

SaintBrunodeMontarville, Canada The Group Master Full time

**Master, for over 70 years**
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
**It's good to work with us**
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.

The Vendor Performance Specialist monitors vendor performance to ensure that vendors meet their contractual obligations and provide high-quality products and services to the organization. The role involves analyzing vendor data, identifying areas for improvement, and implementing corrective actions to address performance issues.

**What you will accomplish with us**:

- Monitor vendor performance through regular reviews, metrics analysis, and reporting, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).
- Analyze vendor data to identify trends and performance issues, including quality, delivery, and cost, and develop improvement plans in collaboration with internal stakeholders and vendors.
- Develop and implement vendor management strategies, policies, and procedures to ensure that vendor performance meets or exceeds contractual obligations and business requirements.
- Conduct regular vendor assessments to evaluate their capabilities, capacity, and performance, and provide recommendations for corrective actions and performance improvement plans.
- Develop and maintain vendor performance scorecards to track and report vendor performance to internal stakeholders and senior management.
- Participate in cross-functional teams to support vendor management initiatives, process improvements, and system enhancements.

**What You Bring to Our Team**:

- Bachelor's degree in business administration, supply chain management, or a related field.
- At least 3 years of experience in vendor management or supplier performance management in a corporate environment.
- Strong analytical skills, including the ability to analyze complex data and identify performance trends and issues.
- Solid understanding of vendor management best practices, processes, and tools.
- Strong project management skills, with the ability to manage multiple projects simultaneously.
- Strong organizational and problem-solving skills, with the ability to prioritize and execute tasks in a fast-paced environment.
- Proficient in Microsoft OƯice Suite, particularly Excel and PowerPoint.

**Competitive Benefits: In addition to a rewarding career within our team, we offer**
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy

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