Customer Service Assistant

2 days ago


Orillia, Canada PET VALU Orillia Full time

**Job Summary**

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively, analyze customer needs, and resolve issues will be critical in ensuring customer satisfaction and loyalty.

**Duties**
- Utilize strong phone etiquette to engage with customers and provide accurate information.
- Analyze customer needs and provide tailored solutions to enhance their experience.
- Perform data entry tasks efficiently while maintaining accuracy.
- Value add products and services when appropriate to meet customer needs.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and resolve complex issues.
- Stay informed about product updates, promotions, and company policies to assist customers effectively.

**Experience**
- Previous experience in a customer service or sales role is preferred.
- Strong communication skills.
- Ability to analyze information and make informed decisions quickly.
- Proficiency in data entry with attention to detail.
- Experience with Service techniques is advantageous.
- A positive attitude and willingness to learn are essential for success in this role.

Join us in delivering outstanding customer service while developing your skills in a supportive environment

Pay: From $17.20 per hour

Expected hours: 20 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



  • Orillia, Canada Staples Canada Full time

    : 1251820 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...


  • Orillia, Canada Maximum Mobility Access Centre Full time

    **Responsibilities** - Receive and greet in person and phone enquiries with professional and kind attention to determine the assistance required. - Thoroughly gather information & details in order to best assist the client / enquiry. - Accurately and thoroughly document and pass along information to co-workers and others. - Receive payments for in store and...


  • Orillia, Canada Scotiabank Full time

    Requisition ID: 170957 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...


  • Orillia, Canada Shoppers Drug Mart Pharmaprix Full time

    **Lieu**: 22 Colborne Street West, Orillia, Ontario, L3V 2Y3 Prenez les choses en main et trouvez d’autres façons d’aider nos propriétaires de magasins locaux en entamant une carrière au bureau central ou aux centres de services aux magasins de Shoppers Drug Mart. Offrez un excellent service, un savoir-faire particulier et des conseils pratiques pour...

  • Customer Service

    2 weeks ago


    Orillia, Canada Tim Hortons Full time

    Now hiring permanent full time employees for our 3-11pm afternoon shift. We are looking for good energy and reliable people who work well as a team and also independently to join our team. We want to hear from you. No experience necessary. Bonus:.90cent pay increase after 3 months. Daily duties will include customer service, food handling and preparation,...


  • Orillia, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...


  • Orillia, Canada Michaels of Canada, ULC. Full time

    Store - ORILLIA, ON We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver friendly customer service, help customers...


  • Orillia, Canada BMO Financial Group Full time

    285 Coldwater Road West Orillia Ontario,L3V 3M1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Orillia, Canada National Nutrition Full time

    **CASHIER - ORILLIA** **About Us** National Nutrition is Canada’s award winning, number one online and in-store retailer of Nutritional supplements. In 2014, 2017 and 2019 we were voted Canada’s best health food store - in large part because of the great people who work with us each day. **About You** Are you interested in Natural Health? If you have an...


  • Orillia, Canada BMO Financial Group Full time

    Adresse: 285 Coldwater Road West Groupe de famille d'emploi: Vente et serv-Serv partic **ORILLIA ONTARIO** **COUNTY FAIR PLAZA LOCATION** Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively...