Airport Operations Coordinator

**The start of a new adventure**

Are you an energetic self-starter? Easily motivated? An independent thinker? Passionate to be part of a Team that values sharing and collaboration? If you answered yes, then we have something exciting ahead Read on

We are pleased to add **3 Airport Operations Coordinators** to our Team, who will be responsible for supporting the performance of day-to-day Airport operations and provides all-around customer service to passengers, visitors, and tenants through the Operations
Centre.

**What We Offer**:
Competitive Base Salary

Annual Bonus Structure

Overtime Pay

Rich Health and Dental Plan

OMERS Pension Plan (As of Day 1)

Paid Personal Days, Float Days, and Sick Days

Leadership Development Workshops

Employee Appreciation Events

Community Engagement Initiatives

Tuition Reimbursement

Financial Assistance/Interest Free Loan

Employee and Family Assistance Program

Work Perks and Merchant Discounts

Free On-site Parking

**Your role as an Airport Operations Coordinator**:
**Regulatory Compliance**:Responsible for all aspects of safety, security, and IROPs of activities within the Air Terminal
Building and responsible for monitoring compliance with Canadian Aviation Regulations (CARs), Canadian Aviation Security
Regulations (CASRs), and tenant security responsibilities

**Customer Service**:Support the day-to-day airport operation by providing stakeholder support to tenants, passengers, and visitors to ensure questions, concerns, and issues are resolved in a timely manner

**Noise Management Program**:Implement the Noise Management Plan as directed by the Manager, Operations Centre, receive, investigate, and respond to noise inquiries as per the Noise Management Plan

**Flight Schedules**:Maintain all flights schedules by consolidating all flight data provided by carriers into a standardized format and assign gating and counters for the operations

**Crisis Management**:Manage emergency situations and IRROPs, activate and manage the Emergency Operations Centre as required and adhere to proper emergency call-out procedures

**Supervision**:Supervising performance expectations of assigned shift personnel by understanding daily tasks, monitor work activities, ensuring safety regulations are adhered to under the CLC Part II and Hamilton International Airport policies

**Administration**: Prepare detailed reports of daily operations, program updates, unusual incidents / accidents, hazardous conditions, and inspections and performs call outs for overtime as required and\ governed by the Collective Agreement

**The skills you bring to the table**:
**Communication**: ability to translate complex technical information into an understandable format for varying audiences
**Organization**: ability to multi-task, prioritize, meet deadlines, and adapt easily in a changing environment
**Business relationships**: have strong interpersonal skills, able to interact with all levels in a professional, positive manner, able to build trusting relationships and be a team player
**Judgement**: assess situations quickly, be resourceful, problem-solve, and make logical decisions

**Your success factors**:
Post-secondary education with a Certificate or Diploma in Aviation Management, or relevant airport experience
Minimum 1 - 3 years’ experience in airport operations, airline operations, or other related fields of airport management
Knowledge and understanding of Canadian Aviation Regulations (CARs), and Canadian Aviation Security Regulations (CASRs) is an asset

**Conditions of employment**
- Ability to work all shifts, including nights, weekends, and holidays
- Provide proof of full COVID-19 vaccination (or proof of medical or religious exemptions)
- Obtain Airport Security Clearance
- Obtain an Aeronautical Radio License
- Obtain an Airside Vehicle Operators Permit (AVOP)

**About Hamilton International Airport**:
John C. Munro Hamilton International Airport is a growing international gateway for affordable travel and the largest overnight express freight airport in Canada. The Airport is owned by the City of Hamilton and managed under an agreement by TradePort International
- Hamilton International Airport is committed to meeting the accessibility needs of persons with disabilities in a timely manner, consistent with the principles of dignity, independence, equal opportunity, and integration. Hamilton International is strongly committed to employment equity within its community and to recruiting a diverse workforce. Accommodation for applicants with disabilities will be provided by contacting Human Resources._

We look forward to connecting with you and taking you on a new journey with the Hamilton International Team

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimburseme