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Service Manager

2 weeks ago

Pincher Creek, Canada Castle Ford Sales Full time

Are you an experienced service manager seeking a change or an ambitious service advisor or assistant service manager looking for the next step in your career? Well, here's your chance. Castle Ford Sales, located just one hour away from the picturesque mountains in Pincher Creek, is seeking a dynamic individual to join our team. Our modern facility, only three years old, provides the ideal backdrop for you to showcase your expertise and drive. Whether you're a seasoned service manager ready to take on new challenges or an experienced advisor eager for advancement, we welcome you to seize this opportunity with us.

**Responsibilities**:

- Lead, motivate, and mentor a team of service advisors and technicians to achieve departmental goals.
- Ensure the highest level of customer satisfaction by delivering exceptional service experiences.
- Manage the service department's daily operations, including scheduling, workflow management, and quality control.
- Monitor and analyse departmental performance metrics to identify areas for improvement and implement effective solutions.
- Maintain accurate records of service transactions, inventory, and expenses.
- Collaborate with other department managers to drive overall dealership success and promote a cohesive team environment.

**Qualifications**:

- Previous experience in a service department role within the automotive industry.
- Strong leadership skills with the ability to inspire and empower team members.
- Excellent communication and interpersonal abilities.
- Proficiency in dealership management software(PBS) and Microsoft Office suite.
- Detail-oriented with a focus on delivering results and exceeding customer expectations.
- Valid driver's license and clean driving record.

**Benefits**:

- Competitive salary based on experience and qualifications.
- Comprehensive benefits package.
- Opportunities for career advancement and professional development.
- A supportive work culture that values teamwork, integrity, and innovation.
- Beautiful surroundings with easy access to outdoor recreational activities in the nearby mountains.

**How to Apply**: If you're ready to take the next step in your career and join our dynamic team at Castle Ford Sales, please submit your resume and cover letter detailing your relevant experience and why you're the perfect fit for this position. We look forward to hearing from you All inquiries will be handled with the utmost confidentiality.

Join the Castle Ford Sales where passion meets profession, and together, we shift automotive excellence into high gear

**Salary**: $80,000.00-$140,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person