Account Manager Mining

**Job Brief**:
Deliver sustainable revenue by working closely with the operation and managing customer interactions with professionalism.

**Who We Are**

Dyno Nobel is a global leader in the commercial explosives industry. We provide innovative blasting solutions and quality explosives products throughout North America, Australia, and selected customers in the Asia Pacific.

Join us in everything that’s great about Dyno Nobel: OUR culture, OUR values, OUR commitment to safety, and most importantly our PEOPLE. This combination makes Dyno Nobel a terrific place to work.

Dyno Nobel is a subsidiary of Australian-based Incitec Pivot Limited. IPL's 4500 employees also manufacture and market industrial chemicals and fertilizer products & services to customers around the world.

**What You’ll Do**

Dyno Nobel is searching for a professional from a mining underground & surface mining background, who is interested in long-term professional growth in the field of explosive supply and account management.

This position is responsible for delivering sustainable revenue by working closely with the operation and managing customer interactions with professionalism. A critical aspect of this position will be to establish relationships with actual customers and potential customers and identify opportunities as well as risks ensuring that Dyno Nobel is well-positioned for growing it business in the mining and construction sector.

Other duties will include:

- Develop and maintain customer relationships with key decision-makers.
- Develop a point of contact for customers, coordinate Dyno resources to support customers.
- Contract management; prepare proposals, price list, and monitor profitability.
- Taken ownership of client support.
- Participate in the P&L analysis for customers.
- Identify and develop sales opportunities.
- Manage product forecasting for accounts in the region.
- Participate in team selling activities.
- Demonstrate Dyno products and services at potential customer sites.
- From a communications standpoint, provide feedback to local management and other stakeholders as necessary.
- Work with local and regional management to establish customer strategies.
- Participate in developing market plans to increase Dyno Nobel's market share.
- Support the customer base through regular visits and follow-ups.

**What We’re Looking For**:

- Knowledge of mining, drilling & blasting processes is required. Knowledge of explosives products will be considered an asset.
- Engineering degrees; either in mining, civil or geological, are preferred.
- College or technical degree combined with relevant experience will also be considered.
- Bilingualism in both French and English is required (written & spoken).
- Ability to work in a team environment, all while being autonomous and self-sufficient.
- 8-10 years of experience in related industries, including sales and client support.
- Strong track record of building positive relationships with co-workers, team members as well as clients and stakeholders.
- Ability to travel up to 20 to 30% in the region to cover assigned accounts.
- A good working knowledge of commonly used business IT technologies.
- Positive attitude, friendly demeanor, and a team player

**What We Offer**:

- Vacation time + paid holidays
- Health Care + Life insurance + AD&D
- RRSP + RPP (after 1 year of continuous employment)
- Employee Assistance Program
- Friendly and supportive coworkers

Zero Harm for Everyone Everywhere

Value People - Respect, Recognize & Reward

Think Customer. Everyone. Every day

Treat the Business as our Own

Care for the Community & our Environment

Challenge & Improve the Status Quo

Deliver on our Promises

Women, veterans, members of First Nations, indigenous people, and Métis are strongly encouraged to apply. Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.
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**Qui nous sommes**

Dyno Nobel est un leader mondial de l'industrie des explosifs commerciaux. Nous fournissons des solutions de dynamitage innovantes et des produits explosifs de qualité en Amérique du Nord, en Australie et à des clients sélectionnés en Asie-Pacifique.

Rejoignez-nous dans tout ce qui est formidable à propos de Dyno Nobel : NOTRE culture, NOS valeurs, NOTRE engagement envers la sécurité et, plus important encore, notre PERSONNEL. Cette combinaison fait de Dyno Nobel un lieu de travail formidable.

Dyno Nobel est une filiale de la société australienne Incitec Pivot Limited. Les 4 500 employés d'IPL fabriquent et commercialisent également des produits et services de produits chimiques industriels et d'engrais à des clients du monde enti