Guest Service Administrator

2 weeks ago

Ajax, Canada Massage Addict Ajax Durham Centre Full time

We are looking for a Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.

If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.

**HOURS OF OPERATION**:
Monday - Friday 9am - 9pm

Saturday - Sunday 9am - 5pm

Massage Addict is Canadian owned and Canada’s first and largest membership-based massage therapy provider with over 100 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.

**RESPONSIBILITIES**
- Provide outstanding client service; answering telephone calls and booking appointments.
- Promote, grow and maintain membership base.
- Welcome clients by greeting and orienting them to the Clinic upon arrival
- Maintain a working knowledge of all Massage Addict services
- Provide administrative support to the Clinic; forms and documentation for new and existing clients
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic, including the reception area, laundry, staff and treatment rooms.

**REQUIREMENTS & QUALIFICATIONS**
- 2-3 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast paced environment
- Access to reliable transportation.

**WHAT WE OFFER**
- Professional, fun environment with a passionate team of colleagues
- Hourly compensation

If you meet our requirements and have related experience, talent and are looking to work in an upbeat environment then Massage Addict is the place for you

**We thank all applicants but only those qualified will be contacted.**
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Massage Addict is committed to diversity, inclusion, and accessibility for persons with disability. Please advise us at any point during the recruitment and selection process if you require accommodation._

**Job Type**: Part-time
Part-time hours: 10 - 20 per week

**Salary**: $16.00-$18.00 per hour

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

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