Service Appointment Coordinator
2 weeks ago
Looking for a high-paying job in White Rock with a top employer? Join** White Rock Volkswagen** part of **Trotman Auto Group**, recognized as one of **the best places to work in White Rock**
**Why Work With Us?**
At White Rock Volkswagen, we’re not just selling and servicing cars - we’re delivering exceptional customer experiences. As a Service Appointment Coordinator, you'll be part of a dynamic team. Your skills and expertise keep customers satisfied and vehicles on the road
**What We Offer**:
- A rewarding career with a top automotive group in BC
- Full Time, Permanent Role with a Competitive Salary
- Benefits - Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy.
- A supportive and innovative workplace culture
- Career Growth and Development: Access to paid training, NADA courses for various departments, and internal professional and career development opportunities.
**Who We’re Looking For**:
✔ Passionate about customer service
✔ 1+ years experience in scheduling, reservations or logistics coordination
✔ Motivated to grow in a fast-paced environment
✔ BC Class 5 driver's license with a clean abstract.
✔ Confidence on the phone, positive attitude and desire to exceed customer expectations
**Schedule**: Full-Time; Mon-Fri: 8:30am - 5:00pm
**Compensation**: $18-22/hr + Production Bonus
**What your day will look like**:
Customer Service Excellence: Delivering outstanding service with a positive attitude and professionalism
Follow-Up: Promptly addressing service inquiries, conducting after-service follow-ups, sharing feedback with relevant parties, and documenting notes.
Preparing Internal Requests: Creating simple internal repair orders to service, repair and maintain dealership-owned vehicles.**#INDLOW
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