General Office Assistant/customer Service

4 weeks ago


Edmonton, Canada Canasteel Jewelry Inc. Full time

**Company Overview**:
We are seeking a dedicated and detail-oriented Office Assistant / Customer Service Assistant to join our team. At Canasteel Jewelry, we design and manufacture high-quality jewelry for the global market using the latest technology.

**Responsibilities**:

- Assist with clerical duties, customer service communication, and shipping / order fulfillment
- Utilize Microsoft Office for various administrative tasks
- Provide accurate data entry and maintenance of records, documenting client interactions
- Adhere to preferred work methods and standard operating procedures
- May include assisting with other departments as needed

**Qualifications / Skills**:

- High school diploma (College degree preferred)
- Excellent computer skills and proficiency with Microsoft Office Suite (Excel, Word, Outlook)
- Experience using CRM software (Zoho) an asset
- Exceptional accuracy and attention to detail
- Excellent problem-solving skills
- Excellent interpersonal, oral and written communication skills
- Strong organizational and time management skills, ability to handle multiple tasks and prioritize work
- Customer service skills such as empathy, patience, and positivity
- Proven ability to adapt to change in a fast pasted environment
- Ability to work independently and as part of a team
- Willing to contribute, take initiative and foster a positive work environment
- Must be punctual, reliable and have a desire to continually learn & improve
- Strong sense of professionalism and discretion required
- E-commerce experience an asset

Pay: From $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person



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