Bilingual (English / French) Remote Telephone

1 week ago

Remote, Canada Strategic Communications Inc. Full time

Strategic Communications Inc. is an award-winning firm that creates and implements campaign and fundraising strategies for charities, non-profits, unions, and political organizations. By helping our clients become more effective in their work, we create positive change in our local and global communities. Our clients tend to be progressive in their values, and include health, environmental, international aid and development, social justice, advocacy, and arts organizations.

**Why work for Stratcom?**

We are a unionized workplace.

Great shift flexibility - book the shifts that you want to work each week up to 44 hours (minimum 3 shifts per week) from the following, based on availability and time zone of each fundraiser:

- Weekdays:

- 12:30pm - 9:00pm EST
- 5:00pm - 9:00pm EST
- Weekends
- 12pm - 6pm

Fundraising staff are eligible for our group benefits program after passing the probationary period, when averaging a minimum of 18 hours per week.

Starting pay for employees processed through our Ontario office is $18.20/hr with regular pay steps based on total hours worked.

Performance bonuses that average $3.00 per hour across our staff. Top performers earn up to $7.00 per hour in bonus.

Differential of $2.50 per phone hour when calling in French

**What do we require?**
- A minimum of 1 year experience in telephone fundraising or outbound telephone sales
- This posting is Canada wide but excludes British Columbia which has a separate posting
- High school completion
- Outstanding interpersonal skills
- A confident and clear speaking voice
- Fluency in spoken and written English and French
- Basic IT and strong data entry skills
- Self-motivation, ability to work independently
- Excellence in thinking on one’s feet, or improvisation (adapting to fast-paced call environments while remembering and implementing various instructions given during training)
- The confidence to ask for donations, and the ability to be sensitive and responsive to individual donors
- **You will need to have a private workspace, compatible computer, high speed internet and the ability to run an ethernet cable from your router to your private workspace**
- Applicants must be Canadian residents, legally allowed to work in Canada, and located within Canada
- A reference from your previous employer is required
- Passing a DBS background check is a requirement of employment

Type d'emploi : Temps Plein, Temps Partiel, Permanent

Rémunération : à partir de 18,20$ par heure

Avantages:

- Assurance Dentaire
- Assurance Maladie Complémentaire

Types de paie supplémentaire:

- Primes

Expérience:

- Call center: 1 an (Souhaité)

Langue:

- Français (Obligatoire)
- Anglais (Obligatoire)

Lieu du poste : Télétravail

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