Guest Experience Member
3 days ago
Lagree West is a growing group of boutique fitness studios in Vancouver, specializing in the Lagree Fitness Method. With over 300 licensees globally, the Lagree Fitness Method is one of the most sought after ways to workout.
Lagree West is growing and looking for high caliber team members with passion and drive to join our team. You live an active life and are passionate about fitness and community.
**KEY RESPONSIBILITIES**
- Greet and engage clients in a positive and friendly manner
- Provide the highest level of client/customer service and hospitality to all clients/prospective clients
- Share pricing and class information with prospective clients
- Deliver Megaformer machine demos to new clients
- Complete studio tours with new clients
- Work alongside and support LW instructors to ensure a successful and seamless client check-in and class experience
- Ensure complete knowledge of Mariana Tek system
- Assist Management with day-to-day operations of the studio
- Understand Lagree West product knowledge, policies and procedures for retail operations
- Complete basic Megaformer machine maintenance
- Actively maintain studio cleanliness and organization between each class so each client receives the best LW experience
- Assist with the count in retail inventory at the end of the month
- Complete opening and/or closing checklists
- Perform other studio duties as needed
**QUALIFICATIONS**
- Mariana Tek software experience a plus
- Must have strong customer service skills
- Must have excellent interpersonal skills and a service-oriented outlook
- Must be highly organized
- Ability to work independently as well as on a team
- Should have a strong ability to communicate clearly with team members, clients and management
- Must be able to move and/or lift heavy items, up to 50 lbs.
**WORK REQUIREMENTS**
- Must be available to work:
12 hours per week, 2-3 shifts
Ability to work flexible hours; early morning/late night/ weekends
Some holidays (open year-round)
Work Location: In person
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