Communications Coordinator

**Job Description**:
**Communications Coordinator**

**Corporate Services - Marketing**

**Regular Full-Time**

Are you a strong **detail oriented** and **organized** individual who **thrives in a fast-paced environment and provides exceptional customer service? **Are you **proficient in your oral and written communication** to successfully deliver your message with tact and diplomacy?

We are looking for an **optimistic**, **self-aware** individual who can exhibit **effective team work,** resilient **negotiation skills,** management of one's own timelines as well as others, and lastly **provide sound advice** as required.

**Does this sound like you?**

Fit is as important to us as it is to you. You’ll be a great fit if you’re naturally curious, can take energy from uncertainty and change, and love getting things done for others. You have a get-it-done attitude and thrive in an intense, high-paced environment. You ask how I can help, even if it isn’t your job, and you take responsibility for your actions, every time. You balance relationship building with operational effectiveness, and you know when it’s appropriate to challenge ideas and when it’s time to just put your head down and work.

If you are ready to embark on this journey with us and join the continued **growth** and **success** of this organization, this may be the opportunity for you.

**In this role you will be responsible for**:

- Independently project-manage the production of a high volume of communication tactics, from print materials and web updates to video and social media, from plans developed by Communications Specialists.
- Research and write a variety of communication materials, as required.
- Edit and proofread documents, where needed.
- Develop media materials, including releases, alerts, Q&As, etc., and handling media calls.
- Provide communications support during a crisis, as assigned.
- Lead projects, where appropriate, including the development and execution of communications strategies and plans.
- Execute centralized responsibilities, including social media and others, where required.

Co-ordination of web, social media, graphic design, video and photography projects:

- Works closely with section staff, external vendors and internal partners to co-ordinate the execution of a high-volume of simple web, social media, graphic design and video projects.
- Obtains necessary project information from internal partners.
- Monitors project progress and provides proactive updates to the Communication Specialist and internal partners.
- Follows the established approval process and facilitates approvals of costs by internal partners.
- Works with professional photographers by coordinating and attending photo shoots.
- Takes photos for internal partners as assigned.

Creative and promotional writing:

- Researches and writes a variety of communication materials as assigned. Written materials may include Intranet stories, media alerts, employee profiles, invitations, news releases, advertisements, brochure and poster copy, web content, speaking notes
- Edits and proofreads written materials of other section staff.
- Follows the Communication Services Style Guide, the Canadian Press Stylebook, the Corporate Visual Identity standards and the framework for writing feature stories and news releases.

Media management:

- Provides support to the Communication Specialists with the development of media materials such as media alerts, news releases, backgrounders, fact sheets, for photo opportunities, media briefings and news conferences.
- Maintains internal and external editorial calendars and identifies opportunities for designated portfolios.
- Develops and pitches story ideas to targeted media outlets as assigned.
- Executes communication activities as assigned.

Event planning and execution:

- Provides support with the planning and execution of communication activities for special events such as award ceremonies, unveiling's and conferences.

Crisis communications:

- Provides communication support during a crisis as assigned in the Communications section emergency response.

Leadership and collaboration:

- Brainstorm ideas; seek feedback, share experiences and information.
- Shares best practices and business tools with other section staff to build synergies across the section and the division.
- Promotes a culture of excellence by building and nurturing relationships with internal partners.
- Raises issues related to the quality of communication activities with the immediate supervisor; contributes to the investigation of concerns and conflict resolution.
- Is aware of accessibility standards and applies as required.
- Recommends ways to increase the effectiveness of the policies, standards, guidelines and processes that support Communications by identifying gaps/barriers and suggesting improvements.
- Stays up-to-date with communications industry trends and best practices.

Administration:

- Completes entries in the time m