Clerk, Information Desk and Telephone Operator, Emergency Preparedness and Telecommunication
3 days ago
**POSITION TYPE** : Casual
**SALARY SCALE**: $26.788 to $30.766 per hour
**CLOSING DATE** : Continuous Opportunity
**Why should I join Bruyère Health?**
**At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère Health, where compassion and innovation meet to make each life better.**
**What is in it for me?**
- Generous percentages in lieu of benefits and annual leave
- Defined benefit pension plan (when applicable)
- Wellness program and on-site gyms
- Employee perks program
- Mental health support through our Employee and Family Assistance Program
- Professional development and learning opportunities
**What would my role be?**
Reporting to the Manager, Health Records and Telecommunications, you will:
- Operate the hospital’s telephone console, providing information and directions at the hospital’s entrance.
- Receive and direct all incoming calls to the hospital’s main number in a courteous, friendly, and helpful manner.
- Assist with emergency situations by making announcements and following established protocols.
- Sort, send, and receive mail and perform a wide variety of related tasks, such as sign-out keys for meeting rooms and provide volunteer kits for Para-Transpo trips.
- Maintain a composed and courteous demeanor under pressure, demonstrating tact, diplomacy, and maturity.
**How do I qualify?**
Required:
- Completion of high school Diploma.
- Minimum of six (6) months of experience working with a switchboard or in a receptionist role.
Preferred:
- Experience in a health care setting.
- Fluent in French and English
**What skills should I possess to succeed in the role?**
- Excellent people skills.
- Basic computer skills
- Good judgment, and the ability to handle multiple activities simultaneously.
- Calmness in emergency situations, along with tact, patience, diplomacy, and discretion.
- Basic knowledge of medical terminology.
**About Bruyère Health**
Bruyère Health is Eastern Ontario’s leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones.
Bruyère Health has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see—and take action on creating—a better health system for all.
**Additional Information**
Bruyère Health promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyère Health is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.
All Bruyère Health employees are required to provide proof of full vaccination for all identified communicable diseases as per our _Communicable Diseases: Health Surveillance and Management_ policy_.
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Ottawa, ON KN C, Canada Bruyère Health Full timePOSITION TYPE : CasualSALARY SCALE : $26.788 to $30.766 per hourCLOSING DATE : Continuous OpportunityWhy should I join Bruyère Health?At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to...
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