Administration - I.t. Administrator

1 week ago


Surrey, Canada The Jim Pattison Auto Group Full time

The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

The Jim Pattison Auto Group has a new opportunity for a I.T. Administrator to join our team

**Overview**:
Reporting to the Manager, I.T. Services, you will be responsible for providing technical support and troubleshooting for computer hardware, software, and operating systems by:

- Responding to inquiries and provide excellent customer service
- Utilize ticketing systems to track and resolve issues
- Assist with desktop support, including setting up new computers and installing software
- Troubleshoot network connectivity issues, including VPN and firewall configurations
- Collaborate with other teams to resolve complex technical issues
- Document and maintain knowledge base articles for common issues and solutions
- Provide onsite and remote support to team members

**What we value**:

- Strong knowledge of computer hardware, software, and operating systems
- Experience with desktop support and troubleshooting
- Familiarity with ticketing systems
- Understanding of network configurations, including VPN and firewall settings
- Excellent problem-solving skills and attention to detail
- Strong communication and customer service skills

**What we offer**:

- Competitive wages.
- Exclusive discount offers.
- Comprehensive benefits package.
- Recognition and rewards program.
- From Customer Service to Administration, we have opportunities for growth and development.
- Amazing colleagues and a great working environment.

**Requirements**:

- Valid BC driver’s license.
- Occasional weekends and evenings.

If you like to set yourself apart with a challenging opportunity, we would like to hear from you.

We would like to thank all applicants for their interest in this exciting opportunity; however, only those selected for an interview will be contacted directly.


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