Warranty & Service Clerk

4 days ago

Halton Hills, Canada Due North Full time

**We Are**:
Due North is a leader in the manufacturing of quality refrigerated and frozen food merchandisers and are well known by the Minus Forty® & QBD brand name of products. Our customers find the convenience, and reliability of our innovative spot merchandising and business products across North America and Europe a key contributor to their business’ success.

A wide product portfolio of commercial refrigeration products and the ability to customize products within a short time frame, has earned us the trust and confidence of our customers in a variety of markets. We cater to ice cream vendors, frozen novelty merchandisers, frozen food vendors, refrigerated food merchandisers, and we’re business partners with major corporations in the food industry.

Our team of focused and friendly professionals are always happy to serve our customers, who we have been serving for over 30 years.

**Your Opportunity**:
The purpose of this role is to provide support to our customers, and investigate and resolve customers' inquiries concerning performance of our merchandise.

Our Warranty Service Clerk supports our customers by using telephone troubleshooting techniques, dispatching field service technicians, and shipping replacement parts to satisfy their concerns with the operation of the products we manufacture.

**Main Duties & Responsibilities**:

- Answer customer inquiries regarding our product's operation to resolve problems
- Collect payments for orders, record transactions, and send items such as cheques or money orders for further processing
- Communicate and negotiate internally and externally using appropriate methods to develop profitable and sustainable business relationships
- Compute total charges for merchandise or services and shipping charges
- Confer and correspond with internal staff or suppliers to resolve problems, such as damages, shortages, and nonconformance to specifications
- Constantly look for opportunities to improve our processes and procedures, and enhance our communications and the quality of our products, customer service and out life at work, including ways to eliminate processes that offer little to no value
- Additional duties & responsibilities as assigned.

**You Have**:

- Completion of Secondary School. Completion of some college or other post-secondary programs is beneficial
- Minimum two years’ experience in servicing or manufacturing of refrigeration or similar equipment
- Effective and high-quality customer service and relationship management skills
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Effective verbal and written skills - must be able to explain fairly technical parts information clearly and effectively and timely communicate with customers and accurately process orders

  • Wills & Estates Law Clerk (Hybrid)

    2 hours ago

    Halton Hills, Canada Ignite Talent Solutions Full time

    Wills and Estates Law Clerk (Hybrid)Job descriptionOur client is a reputable full-service law firm with over 70 lawyers and multiple offices across Ontario. They are currently looking for a Wills & Estates Law Clerk to join their Wills & Estates Group.Your new roleIn this role, you will be responsible for preparing and reviewing Applications for Certificates...

  • Estate & Wills Clerk (Hybrid) - Probate & Admin

    2 hours ago

    Halton Hills, Canada Ignite Talent Solutions Full time

    Join a reputable full-service law firm as a Wills & Estates Law Clerk in a hybrid role. This position offers a unique opportunity to work within a dynamic team, where your expertise in preparing and reviewing estate documents will be valued. With a focus on estate planning and administration, you will handle client files and stay updated on legislative...

  • Field Service Technician

    2 weeks ago

    Halton Hills, Canada Hayward Gordon ULC Full time

    **Job Summary**: Responsible for providing quality workmanship, consistent service, and technical knowledge to our customers. This includes but is not limited to performing preventive maintenance, emergency and warranty repairs, installation supervision, commissioning of new equipment, system audits, process troubleshooting, technical support, as well as...

  • Team Support Clerk

    7 days ago

    Halton, Canada Halton Region Full time

    **Team Support Clerk**: Employees of Public Health are expected to provide high quality programs and services including but not limited to sexual health, harm reduction and immunization clinic services by demonstrating respectful, inclusive, non-judgmental values. **As an employer of choice, Halton Region recognizes the many benefits of hybrid work...

  • Information Clerk

    6 days ago

    Two Hills, Canada LELIQUIM SERVICE INC Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Act as spokesperson for an organization - Advise clients on advertising or sales promotion strategies - Answer written and oral inquiries - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for refunds and credits -...

  • Information Clerk

    2 weeks ago

    Two Hills, Canada LELIQUIM SERVICE INC Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Tasks**: - Act as spokesperson for an organization - Advise clients on advertising or sales promotion strategies - Answer written and oral inquiries - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for refunds and credits - Explain...

  • Product Manager, Hydromix

    2 weeks ago

    Halton Hills, Canada Hayward Gordon ULC Full time

    **Job Summary**: **Responsibilities and Duties**: - Develop sales presentations to potential customers (end users) and engineering consultants. Develops policies & plans to promote nozzle mixing sales. These areas include trade paper advertising, direct mail campaigns, literature development, trade show displays, installation lists, website updates and...

  • Ingredient Control Clerk

    2 weeks ago

    Halton, Canada Halton Region Full time

    **Ingredient Control Clerk**: We are proud to operate three non-profit long-term care homes where our employees make a meaningful contribution on the lives of the residents by providing quality care in a family-like atmosphere. As an employee, you will be part of a progressive, service-focused and award winning employer with a diverse and inclusive work...

  • Administrative Clerk

    2 weeks ago

    Three Hills, Canada Town of Three Hills Full time

    The Community Services Department is seeking a motivated, resourceful, and dynamic individual to join our team. As an Administrative Clerk II, you are efficient, outgoing, and comfortable dealing with the public. You enjoy juggling multiple tasks and you believe work should be fun. You’re ready to join our team and play an important role in contributing to...

  • Records Clerk

    4 days ago

    Halton, Canada Halton Region Full time

    **Records Clerk**: You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part...